Job Title

Who is Audika? Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs over 22,000 staff across more than 30 countries and distributes hearing healthcare and intelligent audio solutions in over 130 countries. In Australia, Audika operates more than 350 clinics dedicated to providing hearing services. Our goal is to prioritize hearing care within the healthcare agenda and improve the quality of life for those with hearing loss. Responsibilities We are seeking a passionate customer service professional to join us as a Clinic Co-Ordinator on a full-time basis. If you are interested in helping clients enhance their hearing and overall well-being, this role is for you. This pivotal position contributes to clinic performance and enhances customer experience. We seek a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing solutions. You will collaborate with Clinicians and Hearing Technicians to deliver quality hearing healthcare outcomes. You will also learn about our products, services, competitive advantages, and government funding programs, enabling you to apply tailored sales strategies to meet client needs. Ideal Candidate Profile Previous sales and customer service experience in retail, hearing care, pharmacy, or allied health environments Experience working with older demographics is preferred Strong interpersonal and communication skills with empathy for clients Higher School Certificate (HSC) or TAFE qualification Computer literacy Whats in it for you? Permanent full-time role within an established global organization (Monday to Friday) Performance incentives Supportive team environment Clear career development pathways and professional training MyRewards program offering discounts at over 300 retailers and services across Australia Online Wellbeing Centre with activities, workouts, meditations, and financial advice Employee Assistance Program Birthday and Christmas gifts Our Values At Audika, we embrace a diverse and inclusive culture that values and respects our employees. We are a team of professionals passionate about bringing sound to life and connecting clients through our hearing products. Our valuestrust, teamwork, innovation, and a can-do attitudeguide us in creating a supportive environment where everyone can thrive and succeed. #J-18808-Ljbffr