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Membership & Skilled Migration CoordinatorMembership & Skilled Migration Coordinator2 days ago Be among the first 25 applicantsDirect message the job poster from Australian Institute of Quantity SurveyorsThe Australian Institute of Quantity Surveyors (AIQS) is the peak professional body for quantity surveying professionals.Through its leadership, education, standards, and code of conduct, AIQS ensures that members are dedicated to maintaining the highest standards of professional excellence.AIQS is a not-for-profit that operates with Chapters in each state of Australia and internationally.The Membership and Skilled Migration Officer plays a pivotal role in supporting AIQS''s objectives by:Assisting in the onboarding and retention of members.Delivering exceptional customer service.Collaborating effectively with internal teams to ensure seamless operations.KEY DELIVERABLESThese describe the key outcomes that are to be achieved in the role and a performance standard against the employee will be assessed.1.Membership Work within the membership team to deliver the membership growth and retention strategy and meet set targets Assist in the coordination and delivery across all areas of membership to ensure a high level of customer satisfaction Provide support to ensure that all queries are responded to within a timely and acceptable manner Assist with related postal and shipping functions.2.Skilled Migration Provide support to the Skilled Migration Officer in consultation with Membership Engagement Manager Assist with the collation and evaluation of skilled migration requirements to ensure that files are complete and ready for further assessment Support the coordination of assessors and assignment of files to ensure that assessments are distributed and completed in a timely manner Gather and update data to maintain the integrity of skilled migration records.3.Database management Assist the membership team in ensuring the member database content is accurate and current Provide support for monthly and quarterly reporting requirements.4.Other Support other AIQS portfolios as required. Provide support and assist team members with special projects.Natural AttributesThese are the personality traits and characteristics that are important in carrying out the role and achieving the objectives.1.Interpersonal and Communication Ability to communicate with others in a friendly and helpful manner while simultaneously building credibility and rapport.2.Problem Solving Proactively identifies and resolves problems in a timely manner Ability to work autonomously as required3.Customer Service A team player Responds promptly to customer needs and meets commitments4.CRM Experience Ability to use a CRM database efficiently Ability to input and extract data.POSITION SPECIFIC KNOWLEDGE / QUALIFICATIONS / WORK EXPERIENCE: A minimum of 1 year experience in a similar customer service role Experience within a member-based organisation is preferred Excel and MS Office skills Ability to communicate effectively to provide clear and helpful information to members, ensuring a positive and supportive experience Excellent written communication skills Attention to detail is essential Strong organisational and time management skills Proactive and able to use initiativeSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesConstructionReferrals increase your chances of interviewing at Australian Institute of Quantity Surveyors by 2xGet notified about new Membership Coordinator jobs in Sydney, New South Wales, Australia.Millers Point, New South Wales, Australia 1 day agoExecutive Assistant and Project CoordinatorSydney, New South Wales, Australia 1 day agoExecutive Assistant/ Team and Events CoordinatorSydney, New South Wales, Australia 3 days agoRyde, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 months agoExecutive Assistant @ leading fashion marketplaceMacquarie Park, New South Wales, Australia 3 weeks agoNorthmead, New South Wales, Australia 1 week agoExecutive Administrator, Council Events & Strategic Programs Full Time, Permanent PositionSydney Olympic Park, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 weeks agoTalent and Culture Administration AssistantMascot, New South Wales, Australia 10 hours agoDarlinghurst, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 days agoClient Services & Admin Support Advisors - Multiple Contract OpportunitiesCommunity and Recreation Bookings OfficerCorporate Reception - Workplace Experience CoordinatorSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$33 - A$36 13 hours agoSydney, New South Wales, Australia 7 months agoChatswood, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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