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Job Title


Senior Business Analyst - Guidewire


Company : Suncorp Group


Location : Melbourne, Australia


Created : 2025-07-06


Job Type : Full Time


Job Description

3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Senior Technical Business Analyst GuidewireBrisbane (preferred), Sydney OR MelbourneJoin a large Business Analyst community where ideas and best practice are shared.Must have Guidewire ClaimCentre experienceHybrid working model, supportive and collaborative culture.Were never just satisfied with how things are because we know how things could be. And its our expert Technology team who forge ahead every day to make those what ifs a reality.Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, youll be supported to bring your own ideas to the table and challenge conventions with the aim of making life a little brighter, simpler, and better for our customers and each other.Overview Of The RoleThis is a fantastic time to be joining Suncorp as the industry goes through significant change. As a result, we are looking for a strong Senior Technical Business Analyst with Guidewire ClaimsCentre experience to join our team. There are three roles available, all within our Consumer Tribe.You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 280 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing. You will support projects being delivered in a continuous delivery model (Agile) and supporting the platform.Suncorp is proud of our fantastic culture where you will be supported in your career development.What Youll DoWork within a squad as part of the broader Consumer TribeBuild strong relationships through engagement with colleagues, and stakeholders across Business and Technology.Document current and future state processes and identify opportunities for improvement.Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.Create detailed user stories (in JIRA) to support delivery.Work close with squad / project members, including but not limited to Project Manager, Scrum Master, architects, Developers, Tech Leads, Test Analyst to identify, capture, plan and deliver changesMentor/train team members; participate and contribute to business analyst chapter and/or forums providing insights and thought leadershipSuncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.What Youll BringRecent experience with Guidewire ClaimsCentreMinimum 5 years technical senior business analysis experience in a project/delivery orientated role, from a large organisation.Minimum 5years Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various stakeholders.Strong problem-solving and negotiation skillsStrong team player with a positive attitude, willingness to learn and desire to make a difference.Must be able to manage multiple complex initiatives with competing deadlines.What We Can Offer YouDiscounts and offers on a range of retail favourite stores as well as insurance products.A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.Invest in your brighter future with ongoing study support and career development programs.Give back to our communities with payroll giving, donation matching and paid volunteer leave.Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.About SuncorpFor over 100 years Suncorp has been driven by our guiding Purpose to build futures and protect what matters. To ensure we deliver on that Purpose, weve made a commitment, built on trust, empowerment, and flexibility to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. Were excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.If this opportunity sounds like the challenge you have been looking for, please apply online today.Employee benefits | Suncorp GroupAt Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, contact melissa.turkington@suncorp.com.au for a confidential conversation.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Analyst, and Information TechnologyIndustriesFinancial Services and InsuranceReferrals increase your chances of interviewing at Suncorp Group by 2xGet notified about new Senior Business Analyst jobs in Greater Melbourne Area.Melbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$110,000 - A$135,000 9 hours agoSenior Business Analyst with Cards experience - Contract - Melbourne/ SydneyMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoSenior IAM Business Analyst - Contract - MelbourneMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoDocklands, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoSenior Business Analyst - Fund Investment Data - 12m contractSenior Business Analyst - Digital Insurer End to EndMelbourne, Victoria, Australia 3 weeks agoSenior Business Analyst with Cards experience - Contract - Melbourne/ SydneyWere unlocking community knowledge in a new way. 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