Job Title

Join to apply for the ServiceNow Business Analyst role at XPT Software AustraliaJoin to apply for the ServiceNow Business Analyst role at XPT Software AustraliaGet AI-powered advice on this job and more exclusive features.Business Analysis (preference for SNOW Domain Experience in CSM, SPM, Order Mgmnt)Business Process Analysis (estimating 2 x BAs)Analyze current processes, document as-is and to-be workflows, identify bottlenecks, and recommend process improvements that can be implemented in platformMap existing business processes and identify inefficienciesDesign optimized future-state processesPerform gap analysis between current and desired stateCreate process flow diagrams and documentationRequirements GatheringElicit detailed business and technical requirements from stakeholders through interviews, workshops, and collaborative sessionsFacilitate requirement gathering workshopsDocument functional and non-functional requirementsTranslate business needs into technical requirementsCreate user stories with clear acceptance criteriaTesting & Quality AssuranceDevelop and execute test plans to ensure ServiceNow implementations meet requirements and quality standards.Create test plans and test casesOversee User Acceptance Testing (UAT)Validate that solutions meet business requirementsBusiness ImpactProcess Optimization: Identify and eliminate bottlenecks to streamline operationsDigital Transformation: Translate manual processes into digital workflowsCost Reduction: Automate repetitive tasks to reduce operational costsData-Driven Decisions: Enable better decision-making through reporting and analyticsUser Experience: Improve employee and customer satisfaction with intuitive interfacesSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Analyst, and Information TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at XPT Software Australia by 2xSign in to set job alerts for Business Analyst roles.Sydney, New South Wales, Australia 21 hours agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoMillers Point, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, AustraliaA$70,000.00-A$75,000.002 weeks agoSydney, New South Wales, Australia 4 weeks agoNorth Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, AustraliaA$100.00-A$150.003 days agoSydney, New South Wales, Australia 2 weeks agoSt Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 6 days agoNorth Sydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, AustraliaA$100,000.00-A$130,000.004 days agoSenior Associate Consultant (Business Analyst)Sydney, New South Wales, Australia 3 weeks agoBusiness Analyst - Product Expansion ProjectNorth Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSenior Business Partnering Analyst - TechnologyBusiness Analyst | Digital TransformationSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 days agoSenior Business Analyst - CRM TransformationSydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr