Skip to Main Content

Job Title


Senior Key Account Manager


Company : G Touring


Location : Melbourne, Australia


Created : 2025-07-06


Job Type : Full Time


Job Description

Join to apply for the Senior Key Account Manager role at G Touring1 day ago Be among the first 25 applicantsJoin to apply for the Senior Key Account Manager role at G TouringGet AI-powered advice on this job and more exclusive features.Changing lives through travelAt G Touring, were passionate about travel and we love exploring the world with our customers, while we explore it together our goal is to try and help the places we go to and the people that live there. G Touring operates two market-leading touring brands, Travelsphere and Just You. Travelsphere has been discovering the world with its customers for nearly 60 years, whilst Just You is one of the original dedicated solo operators. G Touring is built on the mission of Changing Peoples Lives Through Travel.Changing lives through travelAt G Touring, were passionate about travel and we love exploring the world with our customers, while we explore it together our goal is to try and help the places we go to and the people that live there. G Touring operates two market-leading touring brands, Travelsphere and Just You. Travelsphere has been discovering the world with its customers for nearly 60 years, whilst Just You is one of the original dedicated solo operators. G Touring is built on the mission of Changing Peoples Lives Through Travel.Travelsphere takes its customers all over the world and is centred around the customers shared experiences. Just Yous collection of worldwide guided touring holidays has been designed exclusively for solo travellers. From short breaks to epic journeys, customers travelling with Just You discover fascinating cities, spectacular scenery, and fabulous sightseeing in the company of other solo travellers.G Touring is the touring division of Bruce Poon Tips group of companies. As a group we believe travel can have a positive impact and be a force for good in the communities we visit. We operate Travelsphere Cares, and Just You Cares in partnership with Planeterra, the worlds leading non-governmental organisation turning travel into impact in communities around the globe.Senior Key Account ManagerPurpose of the role:Reporting to the Trade Sales Director, this roles primary focus is to deliver the commercial targets of our Trade Sales channel in Australia. The role will be responsible for key performance metrics including, but not limited to, Sales, Revenue, Cost of Sales and Profitability of the channel. The initial focus will be driving the performance of the Just You brand within the Australian market. Additionally, the role will represent the company at major trade events and industry functions relevant to this channel.Working Hours: Full-time permanent role working 37.5 hours per week 09:00 am-17:15 pm Monday to Friday with 45-minute lunch break.Location: Brisbane or MelbourneIn this role you will be:Analysing sales, profitability and opportunity, ensuring that the distribution strategy is driving optimal return on investment.Working with the G Touring Community Growth Director to maximise the partnership with the Flight Centre Travel GroupEffectively managing marketing budgets, ensuring maximum return on investment across the account portfolio.Developing relationships with key decision makers and influencersEffectively manage Account Managers to ensure they are achieving targets with call and marketing plans in place with their accounts.Implementing product and automation training to ensure awareness of all products.Preparing and hosting successful customer educational events as required with targeted sales performance post the event to ensure a return on the investment.Developing a considered targeted call cycle focusing on high revenue and high potential stores (Key Accounts) and develop detailed call plans with face-to-face contact with targeted stores when needed.Responsible for growth of Revenue and Pax numbers.Monitoring and reporting all competitor activity, pricing and marketing.Implementing successful consumer events in addition to travel agent partners events.Supporting Trade Sales Director to ensure the team target is achieved.Attending Weekly/Monthly team calls for updates and activity.Attending monthly update remotely with senior members of the G Touring team.Attending trade events, including awards evenings/overseas conferences.Required to travel interstate for meetings and eventsRequired to have a strong customer mindset, ensuring we deliver a great experience to both our travel agent partners and our customersSupporting and strengthening our company cultureTo be successful in this role you will:Have previous experience in a B2B and B2C sales role within the Travel Industry.Have excellent communication, organisational and planning skills.Be a good team player with previous team management or leadership experience.Be creative in solving commercial challenges at an account level, enjoy working collaboratively and be effective at building strong relationships with key account contacts.Have good presentation skills. Must be confident in preparing and delivering a presentation to small and large groups of agents and customers.Problem solve/complaint handling/diplomacy.Have an understanding of negotiation techniques and use these to influence agents.Set objectives and manage priorities - Understand the importance of monitoring performance.Be prepared to work weekends and evenings as part of your weekly role, with time in lieu received for weekend work. Flexibility will be required.Be proficient in Microsoft Office (Word, Excel, Powerpoint)Must hold a clean driving licence.Why work with us?Be part of something greater than yourself.Were all about you being the best you can be and we want you to be yourself too.Youll have access to Vocational Learning SupportEvery year, have the opportunity of a Learning Journey to learn about our holidays and to meet our customersUp to 5 dedicated learning days towards your Vocational Learning or Learning Journey.Freedom to accelerate/drive changeA genuine one team approach where everyone counts and everyone is welcome at G Touring.We offer youA competitive salaryGenerous holiday allowance - 25 days plus Public Holidays. You can also purchase additional leave up to 1 of your working week.We think its important that there is always some time for you. So, every year you will get your birthday as an extra day of paid leave.Supporting the local community is an important part of our ethos, so we offer you the opportunity to spend one of your normal working days supporting a registered charityIf you are a care supporter for someone with a long-term illness, we will support you with up to 6 working days per annum (pro rata for part-time team members) in any rolling 12-month period.Cycle to Work Scheme.Employee Assistance Programme - 24/7 GP consultation via phone or video plus support services for your health and wellbeing to include support with your mental health, finances, fitness, dietary requirements and life event support.Life Assurance - 4 times your salary for death in service for your nominated beneficiaries.Competitive company Pension SchemeHoliday discounts for yourself, friends and familyTravel industry benefitsOpportunity of flexible working.Hybrid working - 2 days or 50% of your hours if you are part-time to work from home for non-customer-facing roles.If you think this sounds like the right business for you and fulfill the criteria above, then please click Apply now as we wouldnt want you to miss the opportunity to become part of our team and to experience our unique culture.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentReferrals increase your chances of interviewing at G Touring by 2xSign in to set job alerts for Senior Key Account Manager roles.Account Director - APAC - Fintech AncillariesMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoNational/Area Sales Manager/Business Development ManagerMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoSr. Sales Marketing Manager , Amazon Devices ANZMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 10 hours agoSales & Business Development Manager I Plastic PackagingMelbourne, Victoria, Australia A$100,000.00-A$130,000.00 3 weeks agoMelbourne, Victoria, Australia 6 days agoGeneral Manager Sales and Operations - Regional HousingMelbourne, Victoria, Australia 6 days agoEnterprise Account Director - Fusion Cloud ApplicationsMelbourne, Victoria, Australia 1 week agoSales & Relationship Manager General Insurance Broking SoftwareMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia A$75,000.00-A$80,000.00 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia A$111,500.00-A$111,500.00 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoRegional Sales Manager (Entry level, Cyber Security background)Melbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoBrunswick, Victoria, Australia 1 week agoMelbourne, Victoria, Australia $130,000.00-$135,000.00 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoRegional Manager - Sales, Tendering & Business DevelopmentNoble Park, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr