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Job Title


Assistant, Office Services


Company : Wiley


Location : Melbourne, Australia


Created : 2025-07-06


Job Type : Full Time


Job Description

Join to apply for the Assistant, Office Services role at WileyContinue with Google Continue with GoogleJoin to apply for the Assistant, Office Services role at WileyGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleJob DescriptionAssistant, Office ServicesLocation:Melbourne, AUSOur mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; its in our differences that we empower the way the world learns.About The RoleWork type: Part-timeThe Office Services Assistant, Australia is responsible for the day-to-day operations of the Wiley facilities located in 2 cities across Australia. This office-based position is based in Melbourne and supports the Brisbane office on a remote basis. Wiley Australia Office Services is part of Asia Pacific regional team and is part of the larger global organization known as Real Estate and Workplace Services.Key responsibilities include managing our Australia service office providers to ensure our offices are properly maintained by our vendors. These activities include managing vendor relationships, housekeeping, pest control, HVAC cooling, lighting, pantry services, etc. Other critical processes include invoice management, office-asset management, travel services, postage & mail, and records management.This position will work independently and will support Wiley Australia colleagues in their workplace requirements to provide a seamless and efficient service across Melbourne, Brisbane and Sydney.How You Will Make An ImpactON-SITE FACILITIESManage service relationship between Wiley and Service Offices (JustCo Melbourne, WeWork Brisbane), including but not limited to the following:Liaison admin team on premises-related issues.Ensure meeting rooms and desks are hygienic and ready to use.Ensure pantry and office supplies are stocked from service office and other vendors.Arrange maintenance for Wiley office equipment, fridge, air purifiers, phone booths, hand sanitisers.MAIL AND COURIER SERVICESSort and distribute incoming mail, both external and inter-office.Collect and process outgoing mail, both external and inter-office.Organise local, interstate and international couriers.Provide couriers with appropriate cost codes where necessary to allocate the invoice charges. Reconcile and code courier invoices.ePROCUREProcess all Australia RE/WS vendor invoices in eProcure including but not limited to the following:Submit vendor requests in eProcure for new suppliers/vendors.Create purchase orders in eProcure according to policies.Provide appropriate instructions to vendors for submission of invoices in eProcure e.g. cost coding details, billing names etc.Process invoices in eProcure in a timely manner, attach supporting documents and cost centre managers in the approval flow.ARCHIVING/OFF-SITE DOCUMENT STORAGEAdminister the off-site document archiving system for the Brisbane and Melbourne offices. Maintain the archives database.Identify expired archive boxes annually; arrange destruction with supplierWhat We Look ForExperience of working in Facilities Management in a corporate environmentProficiency in Microsoft Office suite of products. Intermediate level of Outlook, MS Word and Excel.Excellent written and spoken EnglishAbout WileyWiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world''s most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today''s biggest obstacles into tomorrow''s brightest opportunities.With over 200 years of experience in publishing, we continue to evolve knowledge seekers'' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual''s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley''s good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.When applying, please attach your resume/CV to be considered.Seniority levelSeniority levelAssociateEmployment typeEmployment typePart-timeJob functionJob functionAdministrativeIndustriesBook and Periodical PublishingReferrals increase your chances of interviewing at Wiley by 2xSign in to set job alerts for Office Services Assistant roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr