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Salesforce.com Inc''s Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.For more information about our website privacy practices, please see our Privacy Statement.Associate Account Partner - Pro Services Sales page is loadedAssociate Account Partner - Pro Services SalesApply remote type Office - Flexible locations Australia - Melbourne Australia - Sydney time type Full time posted on Posted 2 Days Ago job requisition id JR283350To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWere Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our teams expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.2 Positions available - 1 x Sydney, 1 x MelbourneRole DescriptionWe are currently seeking an Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipeline by identifying opportunities within our customer base, work closely with license sales, articulate how our services can solve customer challenges and enable them to get the most out of their investment in our technology. You need to be a self-starter, take initiative, as well as be detail oriented. Our goal is to build an organization of smart, ambitious Associate Account Partners, committed to our mission and focused on customer success with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.Responsibilities:Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed wonEngage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisorCreate compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customers investment in the Salesforce PlatformCreate a positive impression with our customers by providing them with a world class experienceSupport Professional Services account team through execution of vision aligned to business strategyCollaborating with business development and core selling teams on account strategyUtilize industry expertise and business acumen to understand a customers motivation, business drivers, strategic goals and objectives, and desired business outcomesPartner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment.Consistently meet or exceed quota with experience closing deals with a 2 week to 3 month deal cycle.Minimum Qualifications:Experience with complex, escalated customer situations with the ability to navigate large organizations and gain executive level buy-inDemonstrate ability to develop and maintain external (Director, VP or C-level relationships) and internal relationships where you are recognized as a trusted advisorAbility to prioritize, multi-task, and perform effectively under pressureGreat attention to detail, with strong analytical and problem solving skillsExpertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing mannerStrong track record of quickly learning new processes and productsDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Preferred Qualifications:5+ years of consultative sales experience including 2+ years of inside/field sales experienceKnowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.Understanding of customer success principles, approaches and considerationsAbility to travelDesired Skills:Knowledge of Salesforces applications and value propositionSoftware and/or IT consulting sales experience preferredKnowledge of Salesforce product and platform features, capabilities, and best useAbility to prioritize, multi-task, and perform effectively under pressureHighly collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environmentExperience working with or knowledge of one of more of the following industries - Public Sector, HLS, RCS, E&U, Fin Services, Communications, Media, TechnologyAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. #J-18808-Ljbffr