Job Title

Apply now Job no: 498388Work type: CasualLocation: SydneyCategories: Customer ServiceYour opportunityJoin our fun and dynamic team at Westfield Hornsby as a Services Attendant, where you''ll help create exceptional experiences that make every customers visit seamless and enjoyable.Providing a seamless experience across Car Park and Concierge services, this role is all about making each interaction effortlesswelcoming customers with warmth, assisting with their needs, and ensuring smooth, enjoyable visits. Youll play a hands-on role in creating a positive, service-focused environment that leaves a lasting impression and keeps customers coming back.Day-to-day you will be responsible for:Providing exceptional service across Concierge and Car Park, adapting to different responsibilities each shift.Greeting and assisting customers, offering directional guidance, service information, and tailored support.Promoting and processing sales of Westfield Gift Cards and other available services.Managing administrative tasks such as lost property, online and phone inquiries.Managing traffic flow, maintaining equipment, and ensuring a clean and well-organised car park during car park shifts.Assisting customers and retailers with parking inquiries, providing clear guidance and support as needed.Operating a buggy safely within the car park to assist with safety checks or operational needs.This role is a casual position, ideal for someone with flexible availability to work across a 7-day rotating roster.What sets you apartWe are seeking an energetic people person who thrives on interacting with customers and consistently goes above and beyond to deliver exceptional service.Friendly and approachable, with a positive attitude and a passion for helping othersAble to actively listen, think on your feet, and resolve customer issues with confidenceStrong problem-solving skills, and comfortable working both independently and as part of a teamConfident working in a busy, fast-paced environmentExperience in customer-facing roles such as retail, hospitality, or guest servicesHold a valid drivers license (Provisional or Full license accepted)About usScentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.Diversity, equity and inclusion underpins our culture, and our vision is that Everyone Belongs. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.Applications close: 27th July (unless filled prior).Advertised: 01 Jul 2025 AUS Eastern Standard TimeApplications close: 27 Jul 2025 AUS Eastern Standard TimeScentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employmentopportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.We will email you new jobs that match this search.Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.The email address was invalid, please check for errors. #J-18808-Ljbffr