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Job Title


Customer Service Representative


Company : Lumus Imaging


Location : Sydney, New South Wales


Created : 2025-07-07


Job Type : Full Time


Job Description

Join to apply for the Customer Service Representative role at Lumus ImagingContinue with Google Continue with Google2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative role at Lumus ImagingAbout UsAt Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.Job reference: #15556Brand: Lumus ImagingLocation: SydneyWork type: Full Time (Permanent)About UsAt Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.Join Our Customer Service Team Based in Macquarie Park & ChatswoodAre you passionate about delivering outstanding customer service and making a difference in peoples lives? Lumus Imaging is looking for enthusiastic and professional Customer Service Representatives to join our team, supporting patients and healthcare professionals across our contact centre operations.Why Lumus Imaging?At Lumus Imaging, were committed to fostering a supportive, inclusive, and rewarding workplace. When you join our team, you can expect:A collaborative and friendly culture Work with a positive team that values your contributions.Opportunities for growth Develop your career in the healthcare industry with ongoing training and support.Great employee benefits Enjoy retail discounts, novated leasing, and corporate health insurance rates.Work-life balance Flexible roster options to suit your lifestyle.What Youll Be Doing:As a Customer Service Representative, youll be the first point of contact for patients and referrers, delivering high-quality service with professionalism and care. Your responsibilities will include:Answering incoming calls and providing compassionate and efficient support to patients.Offering clear information regarding procedures, locations, and requirements.Maintaining patient records and managing general administration tasks.Supporting Medicare billing processes and internal systems.Liaising with internal teams, referring doctors, and other healthcare professionals.What Were Looking For:Experience in customer service or administration, preferably in healthcare.Excellent communication and time management skills.A genuine passion for helping people and providing quality service.A strong sense of teamwork and a willingness to support others.Benefits And WellbeingAs part of working for Lumus Imaging, you will have access to a range of benefits including:Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia''s most-loved brands, (from the weekly grocery shop to premium perks like holidays).Fitness Passport Access top fitness centres & pools across Australia at a subsidised rate.Corporate health insurance discounts, banking benefits and novated leasing salary packaging.Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.How To ApplyPlease click the Apply Now button to complete the pre-screening questions and submit your application.If you would like further details please email us at:LumusImaging.Careers@lumusimaging.com.auSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Lumus Imaging by 2xGet notified about new Customer Service Representative jobs in Sydney, New South Wales, Australia.North Sydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoCustomer Service Representative @ health techSydney, New South Wales, Australia 3 days agoEveleigh, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 3 days agoCustomer Service Consultant - Inbound callsSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 19 hours agoSydney, New South Wales, Australia 19 hours agoDouble Bay, New South Wales, Australia 1 day agoEveleigh, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 month agoClient Success Officer (12 Month Parental Leave Cover)Wetherill Park, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 22 hours agoSydney, New South Wales, Australia 4 weeks agoCustomer Service Consultant (all genders)Customer Service Representative | SydneySydney, New South Wales, Australia 3 days agoRedfern, New South Wales, Australia A$60,000 - A$70,000 3 days agoMillers Point, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 1 week agoWere unlocking community knowledge in a new way. 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