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Job Title


General Dental Receptionist/Treatment Planner


Company : Smile Solutions Melbourne


Location : Melbourne, Victoria


Created : 2025-07-07


Job Type : Full Time


Job Description

General Dental Receptionist/Treatment PlannerJoin to apply for the General Dental Receptionist/Treatment Planner role at Smile Solutions Melbourne.Introduction:Smile Solutions, "Melbourne''s Home of Dentistry," is Australias largest and most acclaimed dental practice, located in the Manchester Unity Building in Melbourne''s CBD. We occupy four levels, including the tower, notable for their art deco architecture and heritage significance.Description:Our practice is seeking a Treatment Planner/Receptionist to join our multidisciplinary team of over 80 practitioners, including specialists, general dentists, hygienists, and oral health therapists. We support graduate dentists through a dedicated program refined over 25 years. The ideal candidate will excel in customer service and communication, supporting patients and working closely with dentists. The role offers significant career growth opportunities.The Role:General Dental ReceptionTreatment planning and coordinationManaging appointment schedulesProcessing HICAPS claims and managing accountsLiaising with patients and practitionersData entry and mailing tasksAdditional projects and administrative dutiesSkills and Experience:2-3 years experience in the dental industryKnowledge of cosmetic and general dentistryProficiency with dental practice management software (experience with Dental4Windows preferred but not essential)High initiative and motivationExceptional customer service skillsStrong, adaptable communication skillsWell-presented with a warm, mature demeanorAbility to prioritize, multitask, and work efficientlyBenefits of working at Smile Solutions:60% staff discount on dental treatments for staff and children20% discount for partners, spouses, family, and friendsLocated in Melbourne CBD, 5-minute walk from Flinders Street StationQuarterly staff events and social activitiesSeasonal AFL ticket offers at MCG and MarvelNurturing and supportive environmentRemuneration is negotiable based on experience. The role offers growth and professional development opportunities. To apply, submit your CV and cover letter.Seniority levelEntry levelEmployment typeTemporaryJob functionHealth Care ProviderIndustriesMedical PracticesReferrals increase your chances of interviewing at Smile Solutions Melbourne by 2x. #J-18808-Ljbffr