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Join to apply for the Customer Service Advisor role at Johnson''s Trucks Join Our Service Team in Mildura Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced, dynamic environment? Were looking for a vibrant and enthusiastic Customer Service Advisor to join our service team at our dealership in Mildura, VIC. About The Role This is a full-time, Monday to Friday position, ideal for someone with a bubbly, engaging personality who enjoys working with people and managing a variety of tasks. As a key member of our front-line team, you''ll play an essential role in ensuring every customer receives the high standard of service we pride ourselves on. Key Responsibilities Deliver empathetic and exceptional service to all customers, ensuring their needs are fully understood and met Handle service bookings and respond to enquiries via phone, email, and SMS Support workshop productivity and performance Manage job costings and invoicing accurately and efficiently Process warranty claims in a timely and compliant manner Maintain all reporting requirements and meet set KPIs Identify and contribute to process improvements that boost efficiency, profitability, and customer satisfaction About You Previous experience in a fast-paced, customer-focused environment Excellent organisational and multitasking skills, with strong attention to detail Confident in using software systems and communication tools Proactive, self-motivated, and able to work effectively in a team Experience in a similar automotive or dealership service advisor role is highly regarded If you''re ready to bring your energy, expertise, and customer service skills to a high-performing team, wed love to hear from you! Apply online or email your application directly to marketing@johnsonstrucks.com.au Additional Details Seniority level: Entry level Employment type: Full-time Job function: Customer Service and Administrative Industries: Truck Transportation Referrals increase your chances of interviewing at Johnson''s Trucks by 2x. Note This job is active and accepting applications. #J-18808-Ljbffr