Job Title

Work at one of the largest and most successful venues in WesternSydneyOngoing opportunities fortraining and development to help growyourcareer within the hospitality industry.Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.Above award ratesWe are looking for a friendly and experienced Customer Service Professional to join our team.About Us....By any measure, the story ofWorkers Lifestyle Groupis a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydneys burgeoning west.BenefitsCompetitive casual rate above award rateEmployee Enterprise AgreementFree onsite undercover parkingUniforms providedStaff Christmas PartyStaff events - Trivia, Paint & Sip, KaraokeEmployee Assistance Program - up to 6 sessions annually25% staff discount with our food vendors Marlos All Day and Lusso BistroAbout the Role:As our Casual Concierge / Courtesy Bus Driver, you will provide prompt and friendly service throughout our local community and will be responsible for:Welcoming Members and Guests in a friendly courteous mannerSigning in members and visitors, conducting ID checks and RSA assessmentsScreening and forwarding calls to appropriate personnel or departments and taking messages when appropriateOperating the public-address system to make any announcements to club patrons and staffProcessing tickets for shows and concerts and collecting paymentsUpdating details in membership systemDriving our Club patrons safely to their home via the courtesy bus serviceDriving our members and guests to attend eventsFacilitate cloak room service; andAny other reasonable duties as requested by Management.Requirements:Reception / concierge experience in Hospitality / Hotel / Entertainment is preferredExcellent communication, interpersonal skills and presentationExcellent skills in customer service, attention to detail, communication, time management, dealing with difficult conversations and customer complaintsBasic knowledge and skills in computer systems / programs including OutlookCurrent NSW RSA / RCG competency cardFull Driver''s license with clean driving recordCurrent First Aid certification, or willing to obtain; andWilling to work a mixture of day, evening and weekend shifts.Get to know us more atto apply....Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below. #J-18808-Ljbffr