Job Title

Rydges Fortitude Valley, Bowen Hills, Queensland, Australia 601 Gregory Ter, Bowen Hills QLD 4006, AustraliaPosted Tuesday 24 June 2025 at 2:00 pmPosition: Maintenance HandypersonReports to: Maintenance ManagerMain Duties: Undertaking hands on repairs and maintenance activities Achieve a level of independence in managing daily tasks in the hotel facility, including: Statutory compliance documentation, risk management and reporting. Activity planning and documentation, data measurements and data based recording. Hydraulic and electrical functions and services. Refrigeration systems, cool rooms and freezers. Building heating, ventilation and air-conditioning systems. Kitchen''s appliances, dishwashing units, exhaust ducts and fans - programmed service inspections, cleaning and reporting. Fire and evacuation systems. Potable water and hot water generation systems, pump and distribution systems, isolation points and taps. Gardens, building fabric and damage inspections. Passenger lifts, roller doors, gates and locks. Swimming pool, gym and spa operation, chemical use. Operation and fault finding of basic electrical issues and safety, tagging and testing. Electronic systems, clocks, phone, safe, access controls, TV-IP systems and Wi-Fi. Building management control systems, and hotel appliances. Perform any other duties as requested by the employer.Customer Service: Ensure that customers are served in a friendly, professional, timely and diligent manner Offer assistance to hotel customers and make them feel welcome Promote the employers services and facilities to customers when appropriate Assist in maintaining customer service standards set by the employer Respond to customer requests in a professional and timely manner Treat all internal and external customers with respect, understanding and appropriate cultural sensitivity.Systems and Procedures: Follow the policies and procedures of the employer as outlined in the Team Handbook, EVT Policy Booklet and standard operating procedures Abide by the employers information technology and finance policies Scan on and off for each shift using the EmpLive wall clock or mobile phone application Check rosters and apply for annual leave using EmpLive Log in to Dayforce regularly to access payslips and update personal details Ensure customer and employee information or transactions are kept confidential during or after employment with the company Take responsibility to ensure all required tasks are completed accurately and within given time frames Complete all assigned opening and closing duties and daily tasks and ensure a concise hand over.ELEVATE: Maintain appearance in line with the employers presentation and grooming standards Embrace the EVT Vision, Purpose and Values in your work Maintain integrity, honesty and confidentiality in all business undertakings in line with the EVT Code of Ethics and Business Conduct Treat all employees with respect Participate in training and development programs provided by the employer Attend scheduled meetings as required.Work Health & Safety: Work safely at all times following the employers WH&S and environment policies Use correct manual handling techniques Ensure all employees and customers are provided with a workplace free of inappropriate behaviours including discrimination, harassment, bullying and victimization Ensure correct use and storage of chemicals Wear and/or use personal protective equipment as necessary Ensure the work area complies with the highest standards of cleanliness Maintain a tidy work area and a healthy and safe working environment Follow procedures to minimise your impact on the environment and prevent pollution Report any health or safety hazards, faults, repairs, broken or damaged equipment and cleaning needs to your manager or the Duty Manager Report any accidents, injuries, incidents or near misses to your manager or the Duty Manager immediately Follow any return to work and rehabilitation instructions as directed Abide by the employers Fit4Wk policy Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturers specifications Know the employers fire and evacuation procedures and follow all instructions given to you in the event of an emergency Act in accordance with legislation and regulations as currently applicable in the state of Queensland Follow the employers food hygiene and food safety program.Training: Daymaker Welcome Work Health and Safety training (incorporating Fire Evacuation, Manual Handling and Ethics and Conduct) Chemical Handling training Food Hygiene and Food Safety training Customer service skills course Online learning courses completed annually and as assigned Policy and procedure sign off annually and as assigned Other training as determined relevant to your position. On-the job mentoring providing exposure and training in every aspect of hotel building operations and equipmentBehaviours: A strong desire to learn and deliver successful outcomes Good problem solving Skilled with hands and able to use tools Neat and tidy Knows how to work safely. A pleasant disposition Excellent communication and interpersonal skills Team player, able to work in a small team Ability to remain calm under pressureRydges Fortitude Valley, Bowen Hills, Queensland, Australia,601 Gregory Ter, Bowen Hills QLD 4006, Australia #J-18808-Ljbffr