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1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job reference: #16340Brand: Lumus ImagingLocation: MelbourneWork type: Full Time (Permanent)Join our dynamic team at Lumus Imaging''s call center in St Kilda! We''re seeking dedicated Customer Service Representatives for full-time positions.As a vital member of our team, you''ll play a crucial role in providing exceptional support to both patients and referring doctors. Your responsibilities will include:Efficiently managing and dispatching patient reportsAssisting and promptly addressing patient and referrer inquiries, including basic software supportCoordinating report variations, validations, and necessary reviewsDocumenting compliments, complaints, and feedback as neededUndertaking general administrative tasks to support our operations and marketing departmentsPatient support with our online patient portal platformKey Requirements:Proficiency in verbal and written communication, along with a strong grasp of Outlook and the Microsoft Office suiteOutstanding phone etiquette and responsivenessExceptional organizational abilitiesCommitment to maintaining strict patient confidentialityCapability to problem-solve with minimal supervisionMeticulous attention to detail and a high level of accuracyAbility to thrive both independently and as part of a teamWillingness to follow instructions and take directionBenefits And WellbeingAs part of working for Lumus Imaging, you will have access to a range of benefits including:Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia''s most-loved brands, (from the weekly grocery shop to premium perks like holidays).Fitness Passport Access top fitness centres & pools across Australia at a subsidised rate.Corporate health insurance discounts, banking benefits and novated leasing salary packaging.Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.Our commitment to diversity and inclusionLumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.How To ApplyPlease click the Apply Now button to complete the pre-screening questions and submit your application.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Lumus Imaging by 2xGet notified about new Customer Service Representative jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 2 days agoCustomer Call Centre Operator - Work from home after training!Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 weeks agoHeatherton, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoCremorne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoKeilor East, Victoria, Australia 2 weeks agoSouthbank, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr