Job Title

Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.Exciting opportunities exist for experienced call centre operators with a strong drive to provide excellent customer service and provide an outstanding experience for our TV rating panel members.About The RoleFlexible evening workDynamic and supportive team environmentPossibility to build skills and experience other facets of the market research industryThis is an office-based role at our office in Lane Cove.ResponsibilitiesCall Centre Operators will utilize their organisation and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings Panel.Calling new and potential panel members to ask them to take part in the TV Ratings panel.Maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.Qualifications & SkillsCall centre experience preferableExcellent communication skillsAn eye for detailDemonstrated problem-solving abilityAdaptabilityExcellent work ethicA professional and organised approach to work commitmentsCommitment to providing excellent customer servicePositive attitudeWorking HoursThe shift timings initially will be from Mon-Thursday ( 5 p.m.-9 p.m.), Friday ( 4 p.m.- 8 p.m), Saturday (12 p.m. - 4 p.m. OR 1 p.m. -5 p.m.), Sunday ( 1 p.m. -5 p.m.)The positions will involve working to a fortnightly roster, with a minimum requirement of three shifts a week, which must include either a Saturday or Sunday.At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever its consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typePart-timeJob functionJob functionManagement and ManufacturingIndustriesMarket Research and Business Consulting and ServicesReferrals increase your chances of interviewing at Operations by 2xGet notified about new Call Center Operator jobs in Lane Cove, New South Wales, Australia.Sydney, New South Wales, Australia 1 month agoParramatta, New South Wales, Australia 3 weeks agoLane Cove, New South Wales, Australia 2 days agoFrenchs Forest, New South Wales, Australia 2 days agoDarlinghurst, New South Wales, Australia 2 days agoNorthmead, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 day agoShowroom Conceirge / Reception - Inner South SydneyBalmain, New South Wales, Australia 1 day agoChatswood, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 months agoMillers Point, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 hours agoAdministration Officer - Non Clinical AssessorChatswood, New South Wales, Australia 4 days agoExecutive Assistant and Project CoordinatorSydney, New South Wales, Australia 2 weeks agoSt Leonards, New South Wales, Australia 1 week agoNorthern Beaches, New South Wales, Australia 2 weeks agoPatient Flow and Workforce Clinical Support OfficerSt Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia A$33.00-A$36.00 1 day agoTraineeship in International Freight Forwarding - AdministrationSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoAmbulatory Clinical Support Officer - REQ588100Randwick, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 21 hours agoMillers Point, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 days agoSt Leonards, New South Wales, Australia 1 week agoPymble, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia A$125,693.00-A$138,510.00 5 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr