Job Title

3 days ago Be among the first 25 applicantsOur client is a private operator of two thriving retirement living communities set in the beautiful surrounds of the Georges River and National Park. Known for their strong connection to community and high-quality resident experience, the villages are home to vibrant, friendly, active seniors and supported by a dedicated staff team.The RoleWe are seeking a warm, caring, well-presented and professional Concierge team to be the face of our communities. These are front-of-house customer service and administrative roles that play a key part in the day-to-day experience of our residents and visitors.The Concierge is often the first point of contact for residents, prospective residents, families, contractors, and service providers, and contributes significantly to the welcoming, respectful, joyful and connected environment across our villages.You will work across one site and report to the Village Manager, supporting the delivery of resident services, village communications, and administrative coordination.These roles are ideal for someone with a background in customer service, reception, concierge or hospitality, and who is confident and empathetic engaging with older people and working in a professional, team-based environment.Key responsibilities include:Providing a warm and professional welcome to residents, visitors, and contractorsAnswering phone calls, managing emails and reception operationsSupporting resident services including transport bookings, appointments, and emergency call responsesAssisting with village communications, social and wellbeing activitiesCoordinating visitor and contractor sign-ins and ensuring compliance with site protocolsMonitoring front office safety and security, including access and emergency proceduresMaintaining accurate records and assisting with administrative tasksSupporting tours for prospective residents and assisting the Sales Manager where neededYou will bring:Previous experience in a receptionist, concierge, or customer-facing role (ideally in retirement living, healthcare or hospitality)Excellent interpersonal skills and a calm, professional mannerStrong organisational skills and a flexible, team-based mindsetCompetence using Microsoft Office, telephony systems and administration toolsA warm, empathetic and respectful approach with older peopleA current First Aid and CPR CertificatePrevious experience in a retirement village environment (desirable)The BenefitsThis is a rewarding opportunity to work in a meaningful, people-focused role within a stable and respected retirement living organisation. The positions offered include one full time and two part-time roles across two of the friendliest retirement villages in a beautiful part of Sydney, with scope to contribute to resident wellbeing and community life.ApplicationApplications will be accepted via Seek and should include a short summary of your experience, your interest in this role, and a current resume.Confidential enquiries are welcome. Please contact Lauren Watson from One Fell Swoop on 0403 171 073.To apply, please click the submission link and submit your CV and Cover Letter.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeIndustriesMarketing ServicesReferrals increase your chances of interviewing at One Fell Swoop by 2xSign in to set job alerts for Concierge roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleMillers Point, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 2 weeks agoBranch Concierge - World Square - 13 Hours Per WeekSydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 2 weeks agoRydalmere, New South Wales, Australia 2 months agoFront Desk Agent | Exclusive Collection Club Med ResortSydney, New South Wales, Australia 3 hours agoMillers Point, New South Wales, AustraliaA$60,000.00-A$80,000.002 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 hours agoWeekend Overnight Concierge (NSW 1AC Security Licence)Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 4 days agoChatswood, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 5 days agoExecutive Assistant and Project CoordinatorSydney, New South Wales, Australia 3 days agoRydalmere, New South Wales, Australia 1 week agoNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoWorkplace Experience / Executive AssistantShowroom Conceirge / Reception - Inner South SydneyBalmain, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 months agoTalent and Culture Administration AssistantSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 5 days agoVenue Support Officer - New Brighton HotelManly, New South Wales, Australia 4 days agoWere unlocking community knowledge in a new way. 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