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Job Title


Workplace Concierge


Company : Glad Group


Location : Sydney, New South Wales


Created : 2025-07-07


Job Type : Full Time


Job Description

Job Category: Administration and Office,Cleaning, Concierge, SecurityAbout AuxusAuxus is supported by over 33 years of property industry service experience as a member of the Glad Group.The Auxus team hold an unrivalled expertise of the total customer experience and work in partnership with tenants and building owners to deliver service excellence at every step of the journey.At Auxus, we take pride in Creating Lasting Impressions Every Day, delivering excellence in customer service. Our clientsknow everything is taken careof, effortlessly and with care.Job DescriptionPrimary Purpose of Role:The Workplace Services Support is responsible for delivering exceptional customer service and ensuring a smooth and efficient operation of the workplace. This role requires a strong focus on hospitality, communication and administration skills.You will be the central point of contact for employees and visitors, providing assistance, information and support while maintaining a professional and welcoming atmosphere.Snapshot of your day:Deliver outstanding customer service by greeting and assisting employees and visitorsProvide registration support and issue access passes for visitors and permanent employeesRespond to email enquiries and phone calls in a timely mannerProvide building induction to all new employees, contractors and visitors ensuring they are well informed of the building and its facilities.Mail management and advising customers of any parcel deliveriesProvide meeting room support and ensure meeting rooms are always ready for use & in excellent conditionsComplete daily walkthrough of workspace, ensure standards are maintained and report any maintenance and cleaning issuesMonitor levels of stationery and kitchen supplies, restocking when requiredDesired Skills and ExperienceAbout you:Strong reception, front office, hospitality/customer service experience in previous rolesProfessional written and verbal communication skillsPassion for people and customer serviceWorks well under pressure and ability to multitaskTeam playerWhy join Auxus?Auxus is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Auxus accessible for all people, including targeted programs for Aboriginal and Torres Strait Islanders.As an employee of Auxus, you will be supported by:Ongoing training and developmentCareer progression opportunitiesExclusive employee rewards and recognition programEmployee Assistance ProgramSupportive work environmentSponsored study program with certificateTo be eligible for this role you will need to have full working rights in Australia (students welcome), a valid police check, and a first aid certificate is preferable.If you are interested in becoming a part of the Auxus team and meet the above criteria, please apply by submitting your resume. #J-18808-Ljbffr