Job Title

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.Job detailsPosition status: Fixed Term TemporaryPosition type: Full-timeOccupational group: AdministrationClassification:Workplace Location:Job ad reference: TQ2025-220Closing date: 17-Mar-2025Yearly salary: $32,864.67Job duration: Temporary ~ Full-timeAbout UsAt TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values we continue to strengthen TAFE Queenslands reputation as a leading provider of high quality education and training. Our people are recognised for demonstrating these values in their everyday work:Safety FirstFocusing on our customerTaking responsibilityShowing initiativeWorking togetherPosition SummaryTAFE Queensland, Brisbane Region is seeking a dedicated and enthusiastic Customer Service Trainee for a temporary full-time position within our Human Resources Team based at our South Bank campus. This 12-month role offers a unique opportunity to grow professionally and acquire valuable skills.As a Customer Service Trainee, you will:Proactively engage with customers across the business to resolve issues, gain product knowledge, and provide exceptional customer service.Demonstrate professionalism, initiative, and a strong willingness to learn new skills.Work alongside experienced staff to develop strong communication skills, contribute to team success, and build relationships with key stakeholders.During your traineeship you will complete studies in Certificate III in Business and participate in placement opportunities within both the Educational Delivery and Corporate Services teams, gaining a comprehensive understanding of TAFE Queensland''s work practices, policies, and procedures.This role is an excellent opportunity to build a solid foundation for your career while contributing to the success of TAFE Queensland.This position reports to the Manager, Human Resources (Operations).Salary and BenefitsThe salary for this position starts at $32,864.67 (gross) per annum plus superannuation (under the age of 21).Four (4) weeks recreation leave (accrued annually)12.75% superannuation and salary packaging options availableAccess to Employee Assistance ProgramAnnual staff recognition awards and years of service recognitionHighly DesirableCandidates who possess the following will be highly regarded:Queensland Certificate of EducationPossession of a C Class Queensland Drivers Licence.How to ApplyTo apply for this role, please provide the following:a detailed resume including the contact details for two referees (one of whom is your current supervisor); anda cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the How you will be assessed criteria.Applications must be submitted via TAFE Queenslands recruitment portal.Candidate applications may be considered for same or similar vacancies within 12 months of original advertisement closing date.Closing date: Monday 17 March 2025 at 11:59pmJob Reference Number: TQ2025-220Contact: Mrs Chantel LyonsFurther InformationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. #J-18808-Ljbffr