Join to apply for the Customer Service Representative role at OpalContinue with Google Continue with Google2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative role at OpalWe manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions, and sustainability!Discover the Opportunity.Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box packaging from design and product testing through to supply chain integration. We have an exciting opportunity for a Customer Service Representative to join the team at our site in Rocklea (Queensland).The key focus of this role will be to:Providing high level customer service to a large customer portfolio using both email and phoneProviding ongoing support to both internal and external stakeholdersUtilising our various applications to assist customers with order requirementsManagement of cases within CRM system to achieve recommended close out times and effective resolution for customersProviding prompt communication to customers with regards to order status when requiredEnsuring customer queries are handled efficiently and to the customer''s satisfactionDeveloping strong ongoing relationships with customersWe can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.For this role we would ideally like you to have:Previous experience in a fast-paced customer service and admin environmentExperience in using CRM systems is required (SAP or Microsoft Dynamics experience would be highly regarded)Experience working in a manufacturing/ warehousing/ FMCG environment would be highly regardedAdvanced level of attention to detail, accuracy, and qualityStrong communication skills with both inbound and outbound stakeholders (including phone and email communication)Prioritization and problem-solving skillsThe ability to remain calm under pressureConfidence in building relationships over the phone to resolve issuesDiscover more. by visiting our website at www.opalanz.comFind out about Opal - follow us on LinkedIn are open to both internal and external candidates. If this sounds like the opportunity for you apply now!Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service and ManufacturingIndustriesManufacturing, Packaging and Containers Manufacturing, and Paper and Forest Product ManufacturingReferrals increase your chances of interviewing at Opal by 2xSign in to set job alerts for Customer Service Representative roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleIpswich, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 3 days agoEast Brisbane, Queensland, Australia 1 day agoSouth Brisbane, Queensland, Australia 1 week agoHerston, Queensland, Australia 3 weeks agoManager Customer Service, Australia EastBrisbane, Queensland, Australia 1 week agoCrestmead, Queensland, Australia 2 days agoUpper Mount Gravatt, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoCarindale, Queensland, Australia 3 days agoSpring Hill, Queensland, Australia 3 days agoUpper Mount Gravatt, Queensland, Australia 3 weeks agoBrisbane, Queensland, AustraliaA$70,000.00-A$85,000.002 weeks agoBrisbane, Queensland, Australia 19 hours agoCall Centre Representative (Member Solutions Consultant) BrisbaneBrisbane, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 2 weeks agoEight Mile Plains, Queensland, Australia 1 week agoUpper Mount Gravatt, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrendale, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 months agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 3 weeks agoCall Center Customer Service RepresentativeBrisbane, Queensland, Australia A$60,700 - A$60,700 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBeenleigh, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 month agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Job Title
Customer Service Representative