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1 week ago Be among the first 25 applicantsOrganization- Caption by Hyatt Central SydneySummaryBe Part of Something New and Meaningful!At Caption by Hyatt Central Sydney, were rethinking hospitalityputting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt Central Sydney will be the first of its kind in Australia, offering a vibrant, people-first experience thats as much about connection as it is about comfort.We are looking for someone who brings energy, curiosity, and a hands-on approach to creating unforgettable guest moments to join us as a Guest Service Host (Full Time).Care Connects UsAt Hyatt, we care for people so they can be their best. This purpose guides everything we dofrom how we connect with guests to how we work together as a team. Its what drives our culture of care, creativity, and belonging.Join a team that is making travel more human, connected, and sustainable. Here, everyones role matters, and your individuality is celebrated.About Caption By Hyatt Central SydneyCaption by Hyatt Central Sydney is not some basic hotel. Designed to be truly of the communitynot just in itthe people make the place here. Our place is yours for the making, where you can do (and be) you.Opening in 2025, Caption by Hyatt Central Sydney will feature 174 colourful, fun & eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.Be part of a first-of-its-kind hotel This is Hyatts first Caption hotel in Australia, and as part of the pre-opening team, youll gain valuable experience shaping a new brand from the ground up.Create the guest journey From setting up kiosk check-in to designing lobby flow and pre-arrival experiences, youll build the guest service framework that defines our hotel.Lead from the lobby, not behind a desk Be a walking expression of the brandconnecting with guests, supporting the team, and keeping energy alive across the lobby and beyond.Grow your career with Hyatt As part of a global hospitality leader, youll have access to world-class learning, development pathways, and career opportunitiesboth here in Australia and around the world.About The RoleAs a Guest Service Host at Caption by Hyatt Central Sydney, youll be part of an exciting pre-opening team thats redefining the hotel arrival experience. From the outset, youll help bring our brands ethos to lifeone that celebrates self-expression, community connection, and a proudly local vibe.This is more than a traditional front desk role. In pre-opening, youll support the set-up of front office operations, and contribute to creating an open, vibrant lobby environment that feels more like a neighbourhood gathering space than a check-in counter.Once the hotel is open, youll be on the front line of delivering warm, unscripted guest interactions with a guest led, host supported mentality. Whether guiding guests through mobile kiosk check-ins, offering local tips, or helping to create memorable moments in our communal spaces, youll be empowered to make each experience personal and authentic.Youll work closely with colleagues across departments to ensure seamless operations, and help shape a team culture built on care, inclusivity, and confidence. Your role will be key to making Caption by Hyatt Central Sydney feel like homefor guests, locals and the community.Some Key ResponsibilitiesSupport the setup and launch of the front office, including kiosk check-in, lobby layout, and service flows.Deliver authentic, people-first guest service that reflects our brand and neighbourhood.Assist with arrivals, departures, billing, luggage handling, and Grab & Go sales in a relaxed, helpful way.Stay front-of-house and available to respond to guest needs, questions, and feedback.Contribute to a tidy, lively, and inclusive lobby space that feels more like a local hangout than a hotel reception.Share insider tips and local recommendations to connect guests with the Haymarket community.Ensure safety, compliance, and guest privacy standards are met at all times.Support other departments when needed and participate in team training, meetings, and culture-building activities.Help foster a positive team environment by living our brand values of care, curiosity, and connection.Were looking for someone who:Preferable experience in a front office or guest-facing hospitality role, lifestyle hotel experience is a plus!Is personable and confident engaging with guests and creating genuine connectionsStays calm and solutions-focused in a dynamic environmentIs proactive, reliable, and comfortable working independently and in a teamHas full work rights and flexibility to work a rotating 7-day roster (including weekends and nights)Whats in it for you:Join a purpose-driven brand redefining hospitality in AustraliaHelp shape guest service standards for a new kind of hotelBe part of a supportive, inclusive team that values creativity, sustainability, and connectionAccess global learning and development through Hyatts networkGrow your career with one of the worlds leading hotel groupsReceive a competitive salary and benefits packageEnjoy discounted and complimentary stays at Hyatt properties worldwideGet 10% off private health insuranceBenefit from generous leave and paid time offAccess mental health and wellbeing support through Hyatts Employee Assistance ProgramREADY TO JOIN?If you have a passion for people, service, and communityand excited by the chance to help launch one of Australias most dynamic new hotelswed love to hear from you. To learn more about the brand, visit: www.hyatt.com/brands/caption-by-hyattWere committed to creating a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. Everyone is welcome, and individuality is celebrated.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionDesign, Art/Creative, and Information TechnologyIndustriesHospitalityReferrals increase your chances of interviewing at Caption by Hyatt by 2xGet notified about new Host jobs in Sydney, New South Wales, Australia.Millers Point, New South Wales, Australia 2 weeks agoIn-Person Event Host - Sydney, AustraliaSydney, New South Wales, Australia 9 months agoSydney, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days ago1st or 2nd Year Apprentice Chef | Northern BeachesManly, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 5 months agoJunior Chef Apprenticeship - 1st Year - The Gardens CafeSmeaton Grange, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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