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Job DetailsJob Location: Winthrop, WASalary Range: $19.00 - $20.00 HourlyDescriptionJob Title: Public Areas / Guest Services AttendantDepartment: HousekeepingReports To: Housekeeping SupervisorJob Summary:We are looking for a friendly, detail-oriented Public Areas Attendant to join our guest service team. In this role, youll be responsible for maintaining the cleanliness and appearance of all public spaces in our hotel and resort including lobbies, restrooms, hallways, elevators, and entrances and ensuring they are always clean and comfortable for guest-use. Youll also assist with guest needs and requests using our digital service management app, HotSOS, to provide timely and professional service that enhances the guest experience.Key Responsibilities:Maintain the cleanliness, organization, and overall presentation of ALL hotel public areas, including (though not limited to):Lobby, front desk area, library, game room, gym, conference rooms, guest corridors, elevators, restrooms, stairwells, and entrancesRestock and refresh supplies in public restrooms (e.g., soap, paper towels, toilet paper, feminine hygiene products)Restock pool / hot tub towelsRestock F&B department storage with fresh napkins, table cloths, etcAssist the Events / F&B team with set-up or disassembly of event spaces (for Weddings, Conferences, Reunions, etc)Dust, polish, mop, vacuum, and clean surfaces, furnishings, and high-touch pointsProactively monitor and respond to guest service requests using HotSOSRegularly check the app for new tasks or guest requestsComplete requests in a timely manner and update status in the appGreet and assist guests in a friendly, helpful, and professional mannerReport any maintenance issues, safety hazards, or unusual situations promptlyFollow all safety, hygiene, and cleanliness standards set by the hotelEnsure all cleaning equipment and supplies are used correctly and stored properlyQualificationsQualifications & Skills:(Preferred) Prior experience in housekeeping, janitorial work, or hotel operationsBasic understanding of mobile apps; ability to navigate and use HotSOS for task management (training provided)Excellent attention to detail and strong organizational skillsFriendly, guest-first attitude with a helpful and courteous approachAbility to work independently and handle multiple tasks efficientlyPhysical ability to stand, walk, bend, and lift up to 50 lbs throughout the shiftAvailability to work flexible hours, including nights, weekends and holidaysPay is $19-$20 DOEApply at Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and the communities we serve. #J-18808-Ljbffr