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Job Title


Retail Technology Support


Company : Morgan Consulting


Location : Melbourne, Victoria


Created : 2025-07-07


Job Type : Full Time


Job Description

Retail TechnologySupport / AssistantLooking for a role where you can own your work, solve problems, and make an impact? Were hiring a Retail Technology Assistant to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.What Youll DoLead store onboarding Set up and integrate new stores into our loyalty system.Manage POS & API integrations Ensure smooth connections between systems and troubleshoot issues.Work with vendors Oversee IT aspects of vendor onboarding and manage timelines.Support & problem-solve Identify and fix technical issues quickly.Bridge the gap Communicate clearly and confidently with both technical and non-technical teams.Document & improve Maintain clear technical guides and suggest system improvements.What Youll NeedExperience in technology support, integrations, or a similar role.Understanding of APIs, POS systems, and app development processes.Strong communication skills Able to explain technical details in simple terms.Problem-solving and project management skills Ability to handle multiple tasks and meet deadlines.Ability to work independently and take ownership of tasks.Experience creating and maintaining technical documentation.Why Join Us?Hybrid work 2 days on-site, the rest remote.Career growth Training, development, and clear progression paths.Autonomy & impact Be the go-to expert in this role.Occasional domestic travel Get hands-on with integrations.This is an opportunity to own a key role in retail technology while growing your career.If you''re tech-savvy, a great communicator, and love solving problems, apply now! #J-18808-Ljbffr