Job Title

1.Order Processing: Handle customers'' orders and ensure the accuracy of orders and timely delivery.2.Return and Exchange Handling: Process customers'' requests for returns and exchanges, ensuring that they are handled in accordance with the organization''s policies and procedures.3.Technical Support: Provide technical support to customers, helping them solve problems they encounter when using products or services.4.Complaint Handling: Handle customers'' complaints and take appropriate measures to resolve the issues.5.Customer Relationship Maintenance: Establish efficient communication with customers, promptly feedback customers'' voices, and ensure a good customer experience.6.Monitor the overall situation of customer retention, churn, reduction, and customers'' voices, and promote the implementation of customer management work decomposed by the headquarters in relevant countries.Job Requirements1.Over 3 years of working experience in warehousing and logistics.2.Be able to use Chinese as the working language.Apply for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *PhoneResume/CVEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf #J-18808-Ljbffr