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1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About UsOscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydneys Inner West.Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.About The VenueCrowne Plaza Shell Cove, the perfect blend of coastal opulence and upscale comfort set to open soon in one of New South Wales most exciting waterfront destinations, Shell Cove Marina. Ideally located just south of Wollongong, this premium property offers a relaxed seaside escape with world-class amenities and modern design.About The RoleWe are seeking an experienced Bar & Restaurant Manager to join our team on a full-time basis at Crowne Plaza Shell Cove Marina, currently nearing construction completion. The Bar & Restaurant Manager will be responsible for setting up, launching, and managing all aspects of the bar and restaurant operations, ensuring a seamless guest experience, brand alignment, and commercial success. The manager will oversee concept development, staff recruitment and training, service standards, and operational readiness prior to opening. Reporting to the General Manager, this is a unique opportunity to be part of the hotel from the ground-up and play a key role in bringing a world-class hospitality experience to life.Key ResponsibilitiesPre-OpeningCollaborate with designers, chefs, and consultants on layout, equipment, and concept development for the restaurant and bar.Assist with the selection and procurement of furniture, fixtures, equipment, and uniforms.Develop all service-related SOPs, checklists, and guest interaction standards.Partner with Talent & Culture to recruit, interview, and onboard all front-of-house F&B staff.Design and implement training programs focusing on service excellence, product knowledge, and operational procedures.Coordinate with the culinary team on menu design, costing, and training for service teams.Set up POS systems, inventory controls, reservation platforms, and supplier accounts.Conduct mock service trials, soft openings, and refinement sessions before launch.OperationalLead daily operations of the restaurant and bar, ensuring quality service, cleanliness, and guest satisfaction.Supervise and motivate team members while fostering a positive team culture and high performance.Monitor budgets, labour costs, stock control, and profitability.Oversee beverage inventory, supplier relationships, and cocktail/wine program development.Respond to guest feedback and resolve service issues promptly and professionally.Ensure compliance with local health and safety regulations and licensing requirements.Collaborate with marketing and sales to create promotions, events, and brand-aligned guest experiences.About YouMinimum two (2) years experience as Venue Manager or Bar & Restaurant Manager as well as experience in restaurant opening and pre-opening, desirable.A passion for the hospitality industry and a commitment to delivering memorable experiences to guests, always maintaining a high level of service.Up to date on industry trends, and a passion for delivering exceptional guest experiences.Strong leadership and interpersonal skills.Experience achieving sales targets, KPIs and maximising profits.Have a strong understanding of private events, booking systems, and large group bookings.The ability to professionally lead, manage, train and support a large team.Excellent organisational and multitasking abilities.Familiar with point-of-sale systems and other relevant technology.Able to work flexible hours, including evenings and weekends.Hold current NSW RSA qualifications.BenefitsAccess to IHG discounts.Internal and external training and development opportunities including an online training platform.Career development opportunities within Oscars Group across 45+ amazing venues.Employee Assistance Program.Mentoring from a strong team of hospitality professionals.Reward and recognition programs.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeOtherJob functionJob functionManagement and ManufacturingIndustriesTechnology, Information and MediaReferrals increase your chances of interviewing at Illawarra Mercury by 2xWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr