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Job Title: Travel Concierge (Sales Consultant)Reporting to: Head of SalesHours: Full-TimeLocation: Cremorne, MelbourneJob Overview:Join Designer Journeys, a fast-growing travel-tech startup connecting travellers with Local Designers across 75+ countries. We''re seeking dedicated, curious individuals ready to excel in sales and customer service while creating unforgettable travel experiences.As a Travel Concierge, you''ll guide travel agents from initial enquiry to completed booking using our proven sales methodology. You''ll build genuine relationships, solve complex travel challenges and transform clients'' travel dreams into reality.With comprehensive training and ongoing coaching, you''ll develop expertise in a methodology that delivers results. If you''re curious about sales, target-motivated and thrive in collaborative environments, we want to meet you.Key Responsibilities:Master and consistently apply our sales methodology to guide travel agents through the booking processBuild authentic relationships with travel agents across phone, email and chat interactionsManage your enquiry pipeline effectively, knowing that conversion success comes from methodology adherenceDeliver exceptional service standards measured through compliance metrics and agent feedbackContinuously develop product knowledge and contribute insights for process improvementsEmbrace coaching and training opportunities to refine your skills and exceed performance targetsWe''re Looking For:Curiosity and learning mindset - eager to understand our methodology and continuously improveStrong work ethic - self-motivated and committed to achieving targets through consistent effortNatural communication skills - ability to build rapport and trust with travel agentsProblem-solving drive - enjoys tackling challenges and finding solutions for complex requestsTeam collaboration - thrives in supportive environments and values diverse perspectivesResilience and persistence - understands that sales success comes from dedication and practiceNo travel industry experience required - we provide comprehensive training for the right attitude and work ethic.Full-time: 9am - 5pm (AEST/AEDT)Cremorne office 4 days/week (Mon, Wed, Thu, Fri) + Tuesday WFHCollaborative team culture with regular coaching and developmentOccasional weekends/additional hours may be requiredOur Values:It''s all about your travelWe are an open, accepting and vibing tribeHave a crack, failure is an optionNDPReady to grow with us? Submit your CV and cover letter demonstrating why you''d be the right fit: elodie.nugent@designerjourneys.comSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeIndustriesTravel ArrangementsReferrals increase your chances of interviewing at Designer Journeys by 2xSign in to set job alerts for Concierge roles.Melbourne, Victoria, Australia 2 days agoEast Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 15 hours agoClient Services Administrator Port MelbournePort Melbourne, Victoria, Australia 2 weeks agoFootscray, Victoria, Australia 2 weeks agoCorporate Receptionist / Customer ConciergeMelbourne, Victoria, Australia 2 days agoCaulfield South, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 20 hours agoMelbourne, Victoria, Australia 3 weeks agoAlbert Park, Victoria, Australia 1 week agoPorter | Concierge - Full Time & Part TimeChadstone, Victoria, Australia 1 week agoBraybrook, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 months agoAdmin Officer - Outpatient Surgical ServicesMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCamberwell, Victoria, Australia 1 day agoEast Melbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 4 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr