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Get AI-powered advice on this job and more exclusive features.Direct message the job poster from FUJIFILM Data Management SolutionsHuman Resources Specialist | Master of Information Technology - Data Analytics(Distinction) | UTS | MBAWe are seeking an experienced Quality Manager to join our Quality team based in Sydney office, NSW.ABOUT USFUJIFILM Data Management Solutions has been operating in Australia for over 35 years to deliver process outsourcing capabilities and customer communication solutions to Australias largest government organisations and public companies.FUJIFILM Data Management Solutions is a proactive organisation offering stability and excellent work company culture.THE ROLEThe Quality Manager is responsible for the development, implementation and maintenance of a Quality Management System as defined by the ISO9001:2015 Standard in NSW & ACT. The Quality Manager actively promotes the continuous improvement of all business systems and provides direction, support and facilitation to the Business Unit for regular process analysis/improvement and system performance measurement.MAIN ACTIVITIESMaintain the Group Quality Management System (QMS) and document management system (SharePoint) for NSW, identifying and managing issues and opportunities for improvement and take appropriate action.Ensure ISO9001:2015 certification is maintained for NSW & ACT sites coordinate and facilitate the surveillance and triennial audits for NSW & ACT sites and other sites as requested.Maintain the internal audit schedule for NSW/ACT, including conducting internal audits, maintain records and findings, and report to management non-compliances to policies and procedures.Mentor and manage the Quality Control Officers.Ensure the Incident Management System is maintained.Participate in the investigation, resolution and follow up of client complaints and preventative actions.Orchestrate the incident report (IR) development process between the various participants as required.Review quality and content of client Incident Reports and recommend improvements.Facilitate the IR approval process.Participate in quality meetings as scheduled, work with the other QMs to ensure consistency across sites.Provide support and assistance to relevant stakeholders and business unit managers on quality system related matters.Attend and participate in Quality and Management meetings.Raise quality & risk awareness, promote understanding of compliance with QMS.Manage the document review and approval process for documents with relevant stakeholders where required.Assist the National Document Manager in the document review and approval process for Group documents where required.Collect and maintain data for analysis of quality system performance.Prepare monthly management reports regarding the status of the QMS.Initiate and participate in process improvement initiatives and projects.Participate in internal, client and third-party vendor audits where required.Assist the Group Quality Manager as required.Provide support to Sales and Commercial teams with client questionnaires, audits and tender responses.Key SkillsESSENTIALExperience in the development and / or maintenance of a business system to ISO 9001: 2015.Current and detailed knowledge of the ISO 9001: 2015 standard.Knowledge and experience in the conduct of internal (systems) auditing.Advanced skills status in Microsoft Office software.environExperience in diagnosing, reporting, tracking and resolving quality issues.DESIRABLERelevant industry experience.Project industry knowledge and experience.Advanced skills in Project Management and process Flow software (e.g. Visio).Relevant tertiary training.Knowledge and experience of relevant legislation or standards relating to one or more of Human Resource Management; Environmental Management; Risk Management; Work Health and Safety.Qualifications and ExperienceA relevant professional or trade tertiary qualification.Formal training as an internal (systems) auditor.Must be an Australian Citizen.What we offer?In return we can offer you the opportunity to cross train and develop new skills if desired. We are a proactive organisation offering stability and excellent work company culture. Other benefits are:Permanent full-time position.Flexible working arrangement.Great supportive team .Access to Employee Assistant Program and other staff benefits.Whats next?If you can meet the above requirements and are ready to take the next step in your career, apply now!Employment is dependent on Australian Citizenship (due to client contractual requirements) and national criminal history checks that are acceptable to Fujifilm DMS. Additional security clearances may be required as requested by Fujifilm DMS or its clients.Fujifilm DMS is an equal opportunity employer and encourages individuals of diverse backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people in the LGBTIQA+ community and people living with a disability.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionQuality AssuranceIndustriesTechnology, Information and MediaReferrals increase your chances of interviewing at FUJIFILM Data Management Solutions by 2xSign in to set job alerts for Quality Assurance Manager roles.Rydalmere, New South Wales, Australia 1 week agoBankstown, New South Wales, Australia 2 weeks agoSmeaton Grange, New South Wales, Australia 2 weeks agoErmington, New South Wales, Australia 2 weeks agoQuality Assurance Manager - Above Water SystemsElizabeth Bay, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoRydalmere, New South Wales, Australia 2 days agoSilverwater, New South Wales, Australia 1 month agoRydalmere, New South Wales, Australia 3 days agoSenior Remediation & Quality Assurance ManagerMacquarie Park, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoTest Manager - Quality Engineering - TelcoSydney, New South Wales, Australia 3 weeks agoSenior Test Engineering Manager - Automation/Payments/CardsSydney, New South Wales, Australia 2 days agoChipping Norton, New South Wales, Australia 1 month agoQuality, Risk and infection control ManagerNorth Sydney, New South Wales, Australia 3 weeks agoSoftware Engineering Manager - Digital BankingSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 4 weeks agoChatswood, New South Wales, Australia 2 weeks agoConstruction Quality Manager - Client SideSydney, New South Wales, Australia 4 days agoSenior Site Manager / Quality Manager Client Side Landmark Building ProjectSenior Remediation and Quality Assurance Manager Residential CareManager | Risk and Quality | MethodologyQuality Manager - Life Sciences FacilitiesNorth Ryde, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 19 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoWere unlocking community knowledge in a new way. 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