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MECCA Aesthetica | Clinic Coordinator page is loadedMECCA Aesthetica | Clinic CoordinatorApply locations: MECCA Bourke Street | Time type: Part time | Posted on: Posted Yesterday | Job requisition id: R012856Since our beginnings in 1997, MECCA has redefined the beauty landscape in Australia and Aotearoa (New Zealand), leading in retail innovation and delivering the ultimate beauty experience. Our goal has remained the same since the beginning - to help our community look, feel, and be their best.Now, after almost 27 years, we are launching one of the biggest beauty destinations in the world. Our 4000sqm Bourke St Flagship will be the largest of our 100+ stores and a landmark for the city, a beauty wonderland with over 200 brands, 80 new experiences and services, and unique product curations. Features include clinical skin services, a Beauty Atelier, the largest MECCA Perfumeria, an auditorium for MECCAversity, an Apothecary, and a dedicated gifting mezzanine, embodying MECCA''s vision for the future of beauty.Were introducing MECCA Aesthetica at Bourke St, bringing a new beauty experience. Were seeking a Clinic Coordinator passionate about creating memorable experiences. You will be the core of MECCA Aesthetica, inspiring confidence, connection, and care, guiding customers through treatments and building a loyal community grounded in beauty and wellbeing.Availability required: weekdays, late nights, weekends; casual basis.Day-to-day responsibilities:You will manage customer needs from appointment booking to issue resolution, ensuring seamless, solution-focused interactions.You will enhance the customer journey across key touchpoints, fostering loyalty and relationships.You will collaborate with the Flagship and Aesthetica teams to deliver a seamless customer experience.You will drive customer-centric experiences aligned with KPIs, impacting bookings and engagement.You will support daily operations, maintaining cleanliness, safety, and standards.What youll bring:Experience in fast-paced clinic or retail environments.Concierge or reception experience.A passion for exceptional customer service and creating ''MECCA-magic'' moments.Strong relationship-building skills.Life as a Clinic Coordinator:Access to education, training, guest speakers, and events.Opportunities for performance bonuses.Up to 40% discount, product allowance, and other benefits.Our commitments:We focus on sustainability through MECCA M-PACT, integrating environmental and social responsibility into our operations.Through MECCA M-POWER, we support over 20 organizations dedicated to empowering women and creating social change.Join us to make a difference. Learn more at 1997, our purpose has been to enable customers to look and feel their best with top beauty brands and exceptional service. Today, we have nearly 5,000 team members across Australia and New Zealand, with a growing online presence, distribution centers, and support centers, all dedicated to our purpose.Our growth is driven by new store openings, product launches, and technological innovation. Whether in retail, support, or distribution, you''ll be an essential part of the MECCA family. #J-18808-Ljbffr