As one of the worlds largest IT distributors, we have great opportunities to join a dynamic team and organisation with a local Australian culture.At Tech Data, we strive to lead the next generation of technology and talent. Whether youre applying for your first role or youre a seasoned professional, here is a great opportunity to develop your career in the technology industry alongside our network of best-in-class vendors and caring, collaborative colleagues.We now have a great opportunity for an Account Manager in our computer components business unit.If you are currently working in an Inside Sales role and want to transition into sales/account management, this could be the role for you.You will have the chance to learn from the ground up as you begin managing the existing customer base and developing new business opportunities.Key ResponsibilitiesWith training and guidance, you will be responsible for:Developing relationships and growing business with specific identified accounts;Expanding the customer base by identifying and developing new accounts;Developing and maintaining relationships with key customer contacts including business owners, purchasing managers, and sales/marketing managers;Managing customer pricelists, including pricing tiers for various levels of channel partners;Maintaining close awareness of current market pricing;Working with customers to help grow their business, including promotional or marketing initiatives, pricing strategies, strategic/tactical planning, and joint customer visits;Maintaining awareness of the PC components industry, including product trends, competitors, and external influences such as economic factors (e.g., interest rate increases);Managing the customer order process from quotation through to product delivery, ensuring adherence to authorization levels.Knowledge, Skills and ExperienceTo succeed in this role, you will need:High School Certificate or equivalent;3+ years in an inside sales role or as a business development representative in the PC components industry;Superior customer service experience;Excellent verbal, written, and telephone communication skills; English language skills are essential;Ability to handle and resolve customer issues, escalating where necessary;Proven initiative in problem-solving and building customer relationships;Solid understanding of profitability and return on investment concepts;Ability to provide customer solutions and achieve customer satisfaction;Ability to work and contribute within a team environment;Self-motivated and capable of working independently to achieve sales results;Flexible and adaptable to changing environments and business needs;Energetic, enthusiastic, positive attitude, and customer-focused;Willingness to accept training and development for personal growth.Whats on OfferAlong with a competitive remuneration package, we offer:A great team culture;Hybrid working environment (at least 3 days in the office each week);Opportunities for professional and personal growth through dedicated learning platforms, education assistance, individual development plans, and peer support;Community engagement through our partnership with United Way Australia;Flexible work hours;On-site parking;Paid parental leave scheme, including options to ramp up hours back to your role.Interested in learning more? We look forward to hearing from you soon.Key SkillsWhats In It For You?Elective Benefits: Tailored programs to suit your lifestyle.Career Growth: Accelerate your success with leadership and professional development programs and on-demand courses.Well-Being: Enhance your financial, physical, and mental health through seminars, events, and our Life Empowerment Assistance Program.Diversity & Inclusion: We value every voice through inclusive education, peer conversations, and equitable opportunities.Global Networking: Connect with new colleagues via our onboarding program.Community Engagement: Participate in internal groups, volunteering, and social initiatives.Dont meet every requirement? Apply anyway.At Tech Data, a TD SYNNEX Company, were proud to promote diversity, equity, and inclusion. If youre excited about this role and believe youre a good fit, we encourage you to apply. You might be the person were looking for!We are an equal opportunity employer committed to building a diverse team. All qualified applicants will be considered based on merit, without regard to race, gender, age, or other protected characteristics. We may ask for voluntary gender disclosure to support our diversity efforts. #J-18808-Ljbffr
Job Title
Account Manager