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Role: AV TechnicianContract Type: Full-timeWorking Hours: 40 hours per weekLocation: Melbourne, Victoria (on-site)Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.We now have a new opportunity for proven audio visual technicians / engineer to join our high-profile client site, which has a dynamic team and a highly collaborative working environment.The role of the AV Technician is to provide technical support for local and virtual events in all of our clients event spaces; with responsibilities for operating specific event technology as well as providing webcasts, video conferencing, and show-calling services.Key Responsibilities:Set up and operate customer-provided infrastructure, equipment, and applications in designated live event and meeting roomsEnsure operational availability of assigned event spaces through regular equipment checksPerform L1/L2 incident managementEscalate to the technical manager for L3 incident management when necessaryCollaborate globally with other locations and colleagues to deliver the desired live eventsEnsure all configuration management data is entered into the customers preferred toolsAct as a show-caller when requiredCustomer management build and maintain client relationshipsParticipate in incident and problem management activitiesEvent management work with maintenance teams to ensure event spaces are maintained to the highest standard, and collaborate with building management to provide a professional service to clientsSkills and experience:Technical understanding of digital and analogue audio and video signal processing standards and protocolsFamiliarity with audiovisual engineering disciplines associated with complex environments such as auditoriums, meeting rooms, and flexible presentation spacesIndustry experience in areas related to live event productionKnowledge of Zoom and TeamsInfocomm CTS certification preferred but not requiredIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements. About KinlyKinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.Why Kinly?We are experienced: When you join our family youll be part of a multi-award-winning team made up of the industrys most innovative professionals.We are proven: The worlds leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.We are independent: We partner with the worlds best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.We are global: Youll be working with alongside the worlds leading brands and supporting them on high-profile, international projects.Equal Opportunities:Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We welcome your application. #J-18808-Ljbffr