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Apply now Job no: 533354Work type: Permanent Full TimeLocation: Queensland, BrisbaneCategories: Asset ProtectionJoin our team as a Surveillance Trainee Operator at The Star Brisbane.The Star Brisbane is Australias newest entertainment hub at the heart of the new Queens Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.Reporting directly to the Surveillance Shift Manager, the Surveillance Trainee Operator will be recording, investigating and reporting threats to casino revenue, safety of persons and the integrity of gaming operations at The Star Brisbane.Comprehensive training will be provided to ensure your success in the role no prior surveillance experience required.A few of your responsibilitiesMonitor and report on all critical incidents across The Star BrisbaneMonitor alarm systems and co-ordinate an appropriate response via communications systems to relevant operational departments and emergency servicesMaintain a constant vigilance to identify record and report activity affecting casino revenue, illegal or undesirable activity and gaming integrityInvestigate and report on activities that potentially pose a threat to the integrity of the operations and casino statutory obligationsReview CCTV footage to resolve all gaming inquiries and disputes from internal and external customersVideo record and document potential misconduct claims against staff and patronsWhat we are looking forThe ability to work weekends and nights on a 24/7 rotating rosterThe ability to reliably work in a small, very dynamic, team changing environmentThe capacity to prioritise daily workload to ensure the efficient and effective performance of their positionA growth mindset with a genuine enthusiasm for continuous learning and professional developmentCurrent Responsible Service of Alcohol accreditation & Responsible Service of Gambling accreditationAbout youThis position will be responsible for ensuring the protection of company assets, as well as the safety of team members and patrons. This will involve the detection of cheating, theft, embezzlement and other illegal or undesirable activities within The Star complex. You will receive full, hands-on training to build the skills and confidence needed to thrive in this role. Your role will be pivotal in shaping the success Surveillance operations at The Star Brisbane. Join us in making a difference.What can we offer you?Complimentary buffet meal on every shiftDiscounted parking available in the cityCareer development, training, and courses via The Star Academy limitless career opportunitiesLifestyle discounts including gym memberships, retail discounts and laundry servicesOpportunity to work with elite professionals and assetsUp to 30% discount at our food and beverage venuesAn organisation that values diversity, teamwork and being your best selfDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our cultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australias First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life thats right for them and their unique well-being needs.The Star was awardedWGEA Employer of Citation for Gender Equality (2022-24)and has been recognised as a2025 PLATINUM Employerby the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.Its your time to SHINE!Click on the link below to make your next career move with The Star.Advertised: 26 Jun 2025 E. Australia Standard TimeApplications close: 10 Jul 2025 E. Australia Standard TimeThe Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont. #J-18808-Ljbffr