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Melbourne Airport - Passenger Service Officer - Part Time and Casual Opportunities Available!Join to apply for the Melbourne Airport - Passenger Service Officer - Part Time and Casual Opportunities Available! role at Star AviationMelbourne Airport - Passenger Service Officer - Part Time and Casual Opportunities Available!Join to apply for the Melbourne Airport - Passenger Service Officer - Part Time and Casual Opportunities Available! role at Star AviationGet AI-powered advice on this job and more exclusive features.Introduction:Star Aviation is Australia''s most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care!At Star Aviation, were not just filling roles were building a team of people who embody the spirit of our brand and take pride in representing both our company and our customers.Were proud to be big enough to manage - with the capability, experience, and professionalism to keep operations running smoothly at some of Australias busiest airports.But were also small enough to care - which means youll be recognised, supported, and genuinely valued every step of the way.If that sounds like the kind of team you want to be part of wed love to hear from you.Description:As a Passenger Service Officer, no two days will be the same, where you will be responsible delivering Passenger Reduced Mobility (PRM) services, assisting and guiding special needs customers throughout their journey of the Airport, ensuring they arrive in a safe and timely manner to their destination. Being the face of the company to clients and passengers, you will put the customers needs at the heart of all required tasks.Due to the operations at the airport, shifts are on a rotating roster (Monday - Sunday). You will be required to have the ability to be available to work shifts which could commence as early as 05:00am or finish as late as 12:30am (pending flight schedules and/or delays).Key responsibilities of the role:Pushing passengers that require wheelchair assistance in wheelchairsComplete any relevant documentationProvide accurate information to passengersOperate any lifting devices, including Eagle Hoists, in accordance with Airline approved transfer methods, to assist wheelchair passengersProvide assistance to passengers that have their own personal wheelchair in transferring, in accordance with Airline approved transfer methods (from wheelchairs back to personal devices and vice versa)Provide assistance to wheelchair passengers in manuevering luggage from the baggage belt onto a trolleyCollect and ensure that relevant equipment (wheelchairs, E-Caddy etc) are collected from around the Airport to ensure it is in the required locations and stored effectivelyProvide assistance to customers in finding family or friends who are collecting them at a drop-off point within the boundaries of the airport as requested by the passengerSkills and Experiences:The ideal candidate:Clear communication and good interpersonal skillsA valid driver licenceExperience with special needs or reduced mobility persons - desirableExperience within the Aviation/Airline industry - desirableExcellent organisation & time management skillsStrong ability to multi-task, prioritise and meet deadlinesAble to work well in a fast paced team environmentCaring approach to dealing with peopleCustomer focus to deliver exceptional serviceAbility to adapt to changing priorities and situationsCalm under pressureOn offer is structured ongoing career training and development, employee rewards programs, and the opportunity to become part of a close-knit family culture in a dynamic Australian business. You''ll also receive access to discounts and benefits across travel, retail, lifestyle and other areas, from a huge variety of companies, including SpecSavers, Contiki Holidays, Hello Fresh, Koala Furniture and many more!Due to the high volume of applications, only those that are progressed to the next stage of the recruitment process will be contacted.Follow us on LinkedIn Star Aviation: Posts | LinkedInVisit our website at Star Aviation ServicesSeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionManagement and ManufacturingIndustriesAirlines and AviationReferrals increase your chances of interviewing at Star Aviation by 2xSign in to set job alerts for Passenger Service Agent roles.Melbourne Airport, Victoria, Australia 3 weeks agoMelbourne Airport, Victoria, Australia 2 months agoCaulfield South, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 5 months agoFootscray, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoClient Services Administrator Port MelbournePort Melbourne, Victoria, Australia 2 weeks agoTruganina, Victoria, Australia 1 month agoBraybrook, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoCamberwell, Victoria, Australia 15 hours agoFootscray, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoDoncaster, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, AustraliaA$75,000.00-A$80,000.002 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoEast Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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