Job Title

The NRMA Sydney Olympic Park, New South Wales, AustraliaThe NRMA Sydney Olympic Park, New South Wales, Australia1 week ago Be among the first 25 applicantsThis exciting 12 month fixed term contract opportunity will see you champion all things related to the customer online journey and contribute to the NRMAs broader Digital strategy, delivering first-class digital experiences through effective content production and user experience enhancement.You will be responsible for improving the performance of the NRMAs digital assets including website, app and online marketing campaigns. You will leverage your digital experience, CMS expertise and analytics prowess to identify breakpoints in our digital customer experience and drive solutions to increase conversion and deliver a better digital customer experience for our members.What you''ll doExperience managing, optimising and personalising A/B tests on website from inception to completion including identifying and prioritising opportunitiesContent and Mobile optimisation, ensuring all digital content is relevant and digital assets are fully optimised for mobile devices to cater to our mobile users.Work closely with Product, Marketing and Content team to produce or update content articles, and marketing campaigns across web and app.Work with Search team to ensure all content and structure is optimised for SEO to on deliver organic reach KPIsLiaise with the digital and data reporting teams to build digital dashboards that report back to the business on the digital performance of NRMA membership products.What you''ll bringProven experience (3+ years) working with a Content Management System (CMS) or equivalentSpecific experience with Sitecore will be highly regardedExperience in Content Rate Optimisation, working with UX designers and a track record of successful optimisation initiativesExperience with auditing and monitoring digital channels using data analytics tools - Google analytics experience or knowledge of web analytics and goal trackingUnderstanding of best practices for digital assets such as website and app, ideally any ecommerce experience/knowledge will be advantageousA can-do attitude that values team culture and loves being part of a teamWhat''s in it for you?At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!Progressive flexibility and well-being benefits to balance all of life''s prioritiesComplimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much moreEmployee referral program where you may be eligible for a referral bonus of up to $2,000Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with usKnow you belongWere for inclusion, diversity and representing the members, guests, customers and communities we serve. Thats why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.Apply todayJoin the NRMA and grow your career with us. Apply now or visit our careers site to find out more!As part of our recruitment process, successful applicants will be required to complete pre-employment checks.Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. 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