About Symrise AGSymrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately 5.0 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented in more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America. Symrise works with its clients to develop new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.Symrise - always inspiring moreInbound Supply Planner (F&B), AustraliaThis role plays a critical role in supporting Symrise''s Purchasing and Planning functions by ensuring timely purchase order issuance and monitoring deliveries to guarantee on-time availability for production. You will manage inbound order tracking and coordinates delivery schedules with suppliers, freight forwarders and warehouses to ensure On-Time and In-Full (OTIF) delivery. Additionally, you are responsible for maintaining accurate SAP Material Master Data and ensuring all necessary Quality Assurance and Regulatory documents are available for timely product release. This position also supports strategic negotiation and procurement of indirect materials to secure optimal pricing and value for the company.The Position:Responsible for issuing purchase orders to Symrise''s suppliers and ensuring order confirmations are received within three days of PO placementCoordinating order confirmation dates with the MRP Controller to proactively ensure on-time material availability for productionMonitoring delivery dates with suppliers on a weekly and monthly basis to flag any unfulfilled quantities, delivery delays or other variances to the MRP ControllerCoordinating with all freight forwarders for inbound deliveries to ensure timely arrival and accurate delivery to the designated warehouse location.Maintaining status reports and regularly communicating weekly and monthly delivery schedules to the warehouse and relevant team members.Demonstrated determination and persistence in following up with suppliers and freight forwarders to expedite urgent raw material deliveries and meet customers'' required delivery dates.Identify and communicate any price discrepancies and resolve them appropriately to prevent financial impact on SymriseSupporting internal stakeholders by ensuring suppliers provide the required regulatory and quality documents (COC, COFA) on time.Managing the AVS/DMS (Alternative Vendor/Supplier Database Management) process to facilitate swift and strategic decision-making by Symrise in establishing new and alternative suppliers.Managing import permits for controlled drugs by coordinating with the appropriate stakeholders and ensuring signed copies are returned within the specified deadlineStepping in as the delegated MRP Controller when required to ensure continuity of operations.Maintaining accurate master data including standard cost pricing, lead times, source lists, purchase information records, MRP controller assignments, procurement types, freight condition, tax condition and other related fields.Maintaining the master file of active vendors with up-to-date contact information.Served as the key point of contact for managing courier deliveries across the organization.Negotiated strategic pricing for indirect materials, including warehouse supplies, forklift rentals and waste disposal servicesManaged contracts with indirect material suppliers to secure optimal pricing and value for the organization.Provided support and training to other departments on indirect materials purchasing processes.The Ideal Candidate:Degree in Supply Chain Management or equivalent with at least 1-2 years of experience in purchasing and/or procurementProficient in SAPStrong attention to detail and organizational skillsExcellent communication skills with both internal and external stakeholdersCustomer service-oriented with the ability to manage relationships effectivelyStrong analytical skills to support strategic decision making. #J-18808-Ljbffr
Job Title
Client Service Officer