Join to apply for the Claims Officer role at QBE Insurance1 day ago Be among the first 25 applicantsJoin to apply for the Claims Officer role at QBE InsurancePrimary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here CareersLocation: Parramatta or BrisbaneType: Permanent, full time (Hybrid)The opportunityWere looking for a skilled Claims Officer to join our dynamic Commercial Property Claims team. In this role, youll play a key part in delivering exceptional claims service, analysing policy coverage, and expertly managing the investigation, evaluation, and negotiation of a variety of cases. If youre passionate about making a real impact and thrive in a collaborative environment, wed love to hear from you!Your new roleStay up to date with insurance guidelines and policy changes, ensuring compliance.Resolve non-compliant issues and escalate when necessary to maintain standards.Build strong client relationships, responding to requests promptly and professionally.Process property claims, determine coverage, and ensure accurate settlements.Set reserves, authorise payments, and efficiently manage claim resolutions.Identify and report suspicious claims, while maintaining clear communication with all stakeholders and adhering to confidentiality guidelines.About YouPrevious claims officer experience Commercial Property Claims experience is highly advantageousAn insurance background where you have provided a world class customer service experience and have shown passion to grow and develop into a property insurance professionalA strong focus on customer service with the ability to build rapport over the phone and handle varying customer expectations and demandsA highly empathetic approach to dealing with customers, possessing the ability to be friendly yet professionalSelf-motivated with excellent organisational skillsAbout QBEWe can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. Were proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment what if it was yours too? Your career at QBE lets make it happen!BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:Hybrid Working a mix of working from home and in the office to enhance your work/life balanceOur Thriving at our Best wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks gender-equal flexible leave for all new parents, including paid superThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection insurance & reimbursed Death and Total Permanent Disability insurance premiumsAdditional leave and support through QBEs Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partnersRewards & RecognitionWe value our employees experience with us and are proud to have been recognised for the following awards:2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsPlatinum employer on the Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI+ workplace inclusionRanked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021APPLY NOW and lets make it happen!Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.comSkills:Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Detail-Oriented, Insurance Policies, Intentional collaboration, Managing performance, Prioritization, Problem Solving, Risk Assessments, Standards ComplianceApplication Close Date: 01/07/2025 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesInsuranceReferrals increase your chances of interviewing at QBE Insurance by 2xSign in to set job alerts for Claims Officer roles.Sydney, New South Wales, Australia 4 weeks agoParramatta, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 3 weeks agoParramatta, New South Wales, Australia 3 weeks agoParramatta, New South Wales, Australia 16 hours agoParramatta, New South Wales, Australia 16 hours agoSydney, New South Wales, Australia 2 weeks agoPosting Claim Adviser (APS6) and Overseas Posting Officer (APS5)Senior Claims Specialist - 12 Month Fixed Term ContractSydney, New South Wales, Australia 15 hours agoSydney, New South Wales, Australia 4 weeks agoProperty Officer (Vehicles, Claims & Compliance)Parramatta, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 21 hours agoSenior Property Claims Specialist (12 Month Contract)North Sydney, New South Wales, Australia 4 days agoWoodpark, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSenior Casualty Underwriter, Commercial Accounts PracticeSydney, New South Wales, Australia 1 month agoExpression of Interest (Australia) Veterinary Professional (Vet Nurse)Chatswood, New South Wales, Australia 1 week agoSt Leonards, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoExpression of Interest (Australia) Veterinary Professional (Vet Doctor)Chatswood, New South Wales, Australia 1 week agoSecretariat Officer & Division Coordinator, APS6, National Anti-Scam Centre (EA2025/93)Senior Investigator, APS6, Consumer and Fair Trading (EA2025/94)Sydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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Job Title
Claims Officer