Job Title

Were Jetstar. You may know us for our famous low fares, but did you also know that weve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we''re not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.Job DescriptionChallenge yourself to drive strategic customer initiatives across a dynamic aviation environmentTogether well achieve smarter, faster outcomes through collaborative project deliveryFull-time 12 month fixed-term opportunity based at Jetstar Head Office in CollingwoodJetstar thrives on innovation. We''re always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. Whats more, this role will see you working as part of a broader group Jetstar and Qantas structure. Our team is consistently searching for new places to fly, new ways to add value and new ideas to improve performance.Our Customer teams are a curious, creative bunch always looking for new ways to deliver on Jetstars customer strategy and keep our brand recognised and connected to the hearts and minds of our passengers. Their knowledge of our passengers is as strong as their expertise in driving Jetstars revenue performance. The team use insight-led and nuanced campaigns to drive our revenue, and help more people take off, more often.As the Project Specialist, you will facilitate the cross-functional delivery of project initiatives for the Jetstar customer and commercial functions from idea to implementation. Reporting into the Manager, Customer Transformation and working alongside Project Managers, you will be responsible for supporting the co-ordination and delivery of project milestones and objectives against agreed business case, timeframes and KPIs, ensuring that all aspects of change management at a Group and Airline level are achieved.Key responsibilities of this role include:Deliver assigned project responsibilities, on time, on budget and to specificationDisseminate key status reports and steering committee/executive updatesBuild financial models, project implementation plans, presentations and other communications as requiredManage and escalate project risk as required and according to Qantas Group Risk FrameworkDocument and organise all project related materials and ensure compliance with all required laws and company policies in the conduct of all projectsModel and analyse financial scenarios to determine the benefits and costs related to proposed strategies and projectsDefine and write business rules and requirementsConsultatively develop budgets, targets and appropriate KPIs and establish and manage project data reportsLead discovery workshops, early collaboration with stakeholders and define problem statements/solutionsTo be successful in this role, youll have:Previous Project management experience including risk and change management capabilityExperience with international based stakeholdersMS Office software, particularly Excel, and PowerpointExperience with Smartsheet & Confluence software preferredFormal Project Management accreditations such as PMBOK or Prince2 qualifications desirableAbout JetstarThe Jetstar Group has airlines in Australia and New Zealand. We have flown more than 400 million passengers since we launched in 2004. We operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to take off to more places, more often.Our CultureJetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, youll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. Youll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.Team members have access to heavily discounted fares to destinations all over the world not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.Inclusion and DiversityJetstar is an equal opportunity employer, so by coming to work for us, youll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.If youre ready to step into a culture that will challenge and excite you, submit an application and lets explore how we go places together.Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionGeneral Business and Project ManagementIndustriesAirlines and AviationReferrals increase your chances of interviewing at Jetstar Airways by 2xSign in to set job alerts for Project Specialist roles.Melbourne, Victoria, Australia 1 week agoProject Management Office Analyst (PMO Analyst)Melbourne, Victoria, Australia A$40.00-A$85.00 2 days agoMelbourne, Victoria, Australia 1 week agoLaverton North, Victoria, Australia 1 week agoParkville, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoProject Manager (APAC Region/Business Development)Melbourne, Victoria, Australia 1 week agoDandenong South, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks ago2026 Trainee Program - Trainee Customer Project ManagerMelbourne, Victoria, Australia 21 hours agoSouth Melbourne, Victoria, Australia 2 weeks agoProject Manager / Release Train Engineer Cybersecurity & Regulatory RemediationMelbourne, Victoria, Australia 1 week agoBusiness Developer & Project Manager - Water Supply 100%Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia $180,000.00-$200,000.00 3 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$95,438.00-A$108,360.00 2 weeks agoExpression of Interest | Enterprise HCM Project ManagerMelbourne, Victoria, Australia 1 week agoManager - Technology in Deals, Deal AdvisoryMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoExecutive - Technology in Deals, Deal AdvisoryMelbourne, Victoria, Australia 1 week agoApplications Integration Delivery ManagerMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoSr Procurement Project Manager, Infrastructure Planning and SourcingMelbourne, Victoria, Australia 2 weeks agoProject Assurance Manager, Internal AuditMelbourne, Victoria, Australia 1 week ago2026 Trainee Program - Planning CoordinatorsMelbourne, Victoria, Australia 1 week agoSenior Project Manager - Iconic Award Winning FMCG Packaging AgencySouth Yarra, Victoria, Australia 23 hours agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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