Job Title

Flagship Senior Store Manager - Sydney CBDAt Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.Due to internal promotion and growth, we are seeking a Senior Store Manager for our Pitt Street Mall, Sydney CBD location. This is an excellent opportunity to bring your passion, share your knowledge, and make a significant impact at a leading global beauty retailer.This role involves managing over 40 employees at one of our top three stores in Australia and New Zealand, located in the heart of Sydney. It offers a unique chance to leave your mark at SEPHORA, recognized as the worlds most loved beauty community.Join Sephora as a Senior Store Manager at our Pitt Street Mall store, Sydney CBD, on a Full-Time (38 hours) basis. This position allows you to leverage your passion and expertise at a global leader in beauty retail.Some of our well-liked benefits include:Gifted products throughout the year, with store discounts of up to 45%Paid Parental Leave, Birthday Leave & Personal LeaveHealth and well-being initiatives, including 24/7 Mental Health programs and Life InsuranceDiscounted gym memberships, including Virgin Active & Fitness FirstOpportunities for personal development within the ANZ region and across the global LVMH groupAnnual Conference & Travel prizes for store of the yearThe Opportunity:Reporting directly to the District Manager and supported by two Assistant Store Managers, you will lead a passionate team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora''s values and empower our clients.Your key responsibilities include:Driving a selling culture to meet KPIs and promote Sephoras valuesEnhancing team performance and capability to develop internal talentUtilizing data to support operational decisions in collaboration with the district manager and store directorFostering a culture of continuous improvement and working closely with the wider teamEnergizing your team to deliver exceptional customer service in a fast-paced environmentEvery day presents new challenges to think creatively, work strategically, and lead your store to success.You will excel here if you enjoy:Creating exceptional customer experiences. Leading your team to provide meaningful in-store experiences that build loyalty and promote positive behaviors.Managing daily store operations. Driving initiatives including brand events, training, and visual merchandising to reflect Sephoras brand and culture.Developing sales and budget strategies. Managing profit and loss, monitoring stock levels, and forecasting sales and issues.Enhancing our culture. Maintaining a positive environment where everyone feels valued, recognized, and enabled to succeed through feedback, coaching, and development.Achieving results. Monitoring KPIs to measure performance, improve, and realize our vision of being the most loved beauty community, while attracting and developing store talent.We would love to hear from you if:You have retail management experience at a large retailer or multi-site experienceYou are passionate about excellent client service and experiential retailYou possess strong organizational, analytical, and business management skillsYou are a hands-on leader who enjoys working on the sales floor to motivate and coach your teamYou have a talent for attracting and inspiring talented employeesYou demonstrate strong emotional intelligence, communication skills, and influence at all levelsYou are flexible with your work schedule, including weekends, evenings, and public holidaysPlease note that only Australian Citizens or Permanent Residents will be considered for this role due to store requirements.Our busiest trade days are Thursday to Sunday; therefore, the ideal candidate should be available for 5 full days, including late nights, weekends, and public holidays.Sephora is part of the LVMH group, the world''s largest luxury goods conglomerate. We operate approximately 30 stores across Australia and New Zealand, with a growing online presence and expansion plans. Our head office is based in Sydney CBD.Your application:Sephora is committed to diversity and inclusion. We do not discriminate based on race, gender, age, or background and strive to create an inclusive environment. If you require reasonable adjustments during the recruitment process, please inform us when applying, and we will accommodate your needs. #J-18808-Ljbffr