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Join to apply for the Client Engagement Officer role at NGO Recruitment1 day ago Be among the first 25 applicantsJoin to apply for the Client Engagement Officer role at NGO RecruitmentWould suit candidates with administration skills from NFP organisationsFull time permanent role based in Canberra CBDThe OrganisationThe Womens Legal Centre (The Centre) is a specialist womens community legal centre providing crucial legal and social support services to women in Canberra to keep them safe and in control of their lives. Their mission is to use the legal system to improve womens lives and advance gender equality. The Centres legal practice areas include Family Law, Employment, Discrimination and Sexual Harassment, Migration and the Sexual Violence Legal Service. The Centre also includes the Mulleun Mura Access to Justice Program, which is a specialist program for First Nations women, led by First Nations women.Benefits & CultureAttractive remuneration, generous salary packaging, additional leave and wellbeing benefitsWork in modern, centrally appointed offices with a high energy and diverse teamGenuine commitment to positive and inclusive organisational cultureThe RoleReporting to the Client Services Manager, this important and diverse role provides reception, administration and client support, whilst also being the first point of contact for the Centres existing clients and stakeholders. You will be responsible for responding to a range of enquiries from women seeking assistance, current clients, volunteers, probono partners and referring agencies. Duties will include: -Manage and coordinate client appointment systems, bookings, reminders and scheduling requestsEnsure awareness of community organisations to support referrals or connection of clients to other agencies as requiredAssist with regular reporting activities, including data entry and analysis tasksSupport all practice areas within the Centre through managing administrative systems and processesSkills RequiredYou have a professional disposition and previous experience from reception and office administration roles. You can provide efficient administrative support, alongside your highly developed communication and interpersonal skills. Additionally, you bring: -Natural ability to remain calm, resilient and adaptable to change in a busy working environmentAbility to communicate clearly and empathically with a wide range of stakeholders, including from diverse backgrounds or those in distress and affected by traumaConfidence using MS Office and familiarity with CRM systems and databasesPlease note being a woman is a genuine occupational qualification under s34 of the Discrimination Act 1991 (ACT).If you would like to use your administration skills to support women in the community, please send your resume together with a cover letter responding to the skills required section above quoting ref #1357422 or call NGO Recruitment on (02) 82430570.Please note there is no formal closing date for this role, if you are interested we would encourage you to apply as soon as possible.NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative, Customer Service, and General BusinessIndustriesLegal Services, Non-profit Organizations, and Individual and Family ServicesReferrals increase your chances of interviewing at NGO Recruitment by 2xSign in to set job alerts for Client Specialist roles.Canberra, Australian Capital Territory, Australia 5 months agoCanberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia A$94,563.00-A$105,910.00 5 days agoCanberra, Australian Capital Territory, Australia 1 day agoCanberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 2 days agoCanberra, Australian Capital Territory, Australia 5 months agoCanberra, Australian Capital Territory, Australia 23 hours agoRussell, Australian Capital Territory, Australia A$124,453.00-A$140,246.00 1 week agoSecretariat Officer & Division Coordinator, APS6, National Anti-Scam Centre (EA2025/93)Canberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 5 days agoCanberra, Australian Capital Territory, Australia A$110,000.00-A$120,000.00 2 days agoCanberra, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 2 days agoCanberra, Australian Capital Territory, Australia 1 week agoExecutive Assistant, Legal Services BranchCanberra, Australian Capital Territory, Australia A$76,626.00-A$83,970.00 3 days agoCanberra, Australian Capital Territory, Australia 3 weeks agoCanberra, Australian Capital Territory, Australia 16 hours agoCanberra, Australian Capital Territory, Australia 1 day agoWoden, Australian Capital Territory, Australia 5 days agoCanberra, Australian Capital Territory, Australia 2 weeks agoCanberra, Australian Capital Territory, Australia 3 days agoCanberra, Australian Capital Territory, Australia 1 week agoQueanbeyan, New South Wales, Australia 1 week agoCanberra, Australian Capital Territory, Australia 19 hours agoGovernance Officer, Parliamentary, Governance and AssuranceCanberra, Australian Capital Territory, Australia A$85,465.00-A$93,663.00 1 week agoExecutive Assistant to the Registrar of the Supreme and Registrar of the Magistrates CourtCanberra, Australian Capital Territory, Australia 2 days agoGovernance Officer, Parliamentary, Governance and AssuranceCanberra, Australian Capital Territory, Australia A$85,546.00-A$93,663.00 1 week agoTechnical Customer Support Specialist - RemoteAustralian Capital Territory, Australia 6 days agoCanberra, Australian Capital Territory, Australia 2 days agoCanberra, Australian Capital Territory, Australia 2 days agoCanberra, Australian Capital Territory, Australia 1 day agoDeakin, Australian Capital Territory, Australia 1 week agoCanberra, Australian Capital Territory, Australia 1 week agoKingston, Australian Capital Territory, Australia 6 days agoWere unlocking community knowledge in a new way. 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