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Job Title


Customer Support Manager - Ivanhoe Grand


Company : Opal HealthCare


Location : Melbourne, Victoria


Created : 2025-07-07


Job Type : Full Time


Job Description

Wednesday, 18 June 2025Rewarding role leading our sales, resident admissions and admin function. Full time Monday to Friday role, located in Ivanhoe Grand.At Opal HealthCare, we know that companies dont succeed, people do.Opal Healthcare is Australias largest residential aged care provider, with 138 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.All applicants will be contacted for an interview as soon as possible**Role requirements and responsibilities:Based @ Ivanhoe GrandExperience in Hotel / Duty or Property Management is welcomeManagement of customer enquiries, conduction of site toursManagement of sales pipeline to improve conversion ratesImplementing sales programs to improve uptake of additional servicesMonitoring service standards and customer feedbackReception and other administration duties where requiredAt Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:Work/life balance with flexible work hours opportunity to work casual or permanent shiftsDedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnershipsPaid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer + receive additional 5 weeks of leave upon returning to work after 3 monthsEmployee Referral Program earn up to $5,000 in incentives for inviting your friends to workInternal & external training programsNational secondment opportunities to diversify your experienceSector leading training, systems & innovationPlease note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS workers clearance. #J-18808-Ljbffr