General Manager, Community and Customer ServicesJoin to apply for the General Manager, Community and Customer Services role at OnTalentGeneral Manager, Community and Customer Services3 days ago Be among the first 25 applicantsJoin to apply for the General Manager, Community and Customer Services role at OnTalentAt Redland City Council, everything we do is driven by our mission: make a difference, make it count.Redland City Council is a dynamic local government organisation located east of Brisbane, encompassing mainland suburbs, rural hinterland, and six residential islands North Stradbroke Island, Coochiemudlo Island, Russell Island, Macleay Island, Karragarra Island and Lamb Island. With a workforce of over 1,000 employees across multiple sites and over 80 occupations, Redland City Council is dedicated to delivering essential services that support the present and shape a sustainable future for its thriving community.An outstanding opportunity has arisen following internal promotion to join Councils Executive Leadership Team as General Manager, Community and Customer Services.This is more than just a leadership role.We are seeking an inspiring, forward thinking leader to take the reigns of a broad portfolio that includes Customer and Cultural Services, City Planning and Assessment, Environment and Regulation, and Communities.Its your opportunity to:Lead a department of over 375 staff with an annual budget exceeding $55 million.Shape the strategic direction of services that touch every corner of our communityfrom the Redlands Coast mainland to our six beautiful islands.Deliver game-changing projects that enhance liveability, build resilience, and grow community pride.Partner with Councillors, state and federal stakeholders, traditional owners, and our passionate community groups to deliver bold outcomes.Influence the cultural fabric of the city through libraries, creative arts, and customer service experiences that are truly community-first.Youll join a dynamic Executive Leadership Team and work directly with the Chief Executive Officer, with the opportunity to act in the CEO role as required. Youll champion excellence, safety, innovation, and sustainability and be a key driver of our Corporate Plan.What you bring:A proven record of executive leadership in a complex, multi-disciplinary organisation.Deep experience in community service delivery, customer strategy, and digital transformation.Strategic vision, commercial acumen, and operational precision.Political savvy and a collaborative spirit with the ability to connect across sectors, cultures, and communities.A commitment to excellence, equity, and public value.To be fully effective you will need to be able to rapidly develop an understanding of the legislative frameworks underpinning Local Government and commercial business units.This is a rare opportunity to help shape one of South East Queenslands most naturally stunning, diverse, and growing communities, right on Brisbanes doorstep.Applications close 1st of June 2025.You can learn more about the opportunity by visiting our dedicated microsite at www.ontalent.com.au/rccgm.To express interest or for a confidential discussion, contact Chris Dougherty or Jay Baxter on 07 3305 5800To learn more about Redland City Council, visit www.redland.qld.gov.auSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionManagement and Customer ServiceIndustriesGovernment Administration and Community Development and Urban PlanningReferrals increase your chances of interviewing at OnTalent by 2xGet notified about new Community Manager jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 month agoManager - Member Growth Marketing - Join & Stay Brisbane, Sydney or MelbourneBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 10 hours agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 2 weeks agoSenior Manager, Community & Supporter Engagement (Parental Leave Cover)Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 7 months agoMarketing Manager - Queens Wharf PrecinctBrisbane City, Queensland, Australia 2 weeks agoSenior Creative Content Marketing ManagerBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoUnderwood, Queensland, Australia 4 weeks agoManager - Stakeholder & Community RelationsBrisbane City, Queensland, Australia A$180,000.00-A$230,000.00 3 weeks agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 20 hours agoBrisbane, Queensland, Australia 6 days agoManager - Marketing Science Brisbane, Sydney or MelbourneBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$135,000.00-A$160,000.00 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia $100,000.00-$110,000.00 2 weeks agoQMusic Senior Manager of Marketing and CommunicationsBrisbane, Queensland, Australia 4 hours agoBrisbane, Queensland, Australia 4 weeks agoRegional Manager - Youth, Family, Women & ChildrenCaboolture, Queensland, Australia 2 weeks agoManager, Marketing and Student AcquisitionSt Lucia, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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General Manager, Community and Customer Services