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Join to apply for the Salesforce Administrator role at Citation Group 1 week ago Be among the first 25 applicantsJoin to apply for the Salesforce Administrator role at Citation Group Direct message the job poster from Citation Group Talent Acquisition Manager | Recruitment SpecialistExciting role for an experienced Salesforce Administrator to optimize processes & activities with a focus on improvements to move us forward.Brand new role due to growth & transformationSupport customisations & improvementsHighly collaborative & fast-paced cultureAt Citation Group, we believe in empowering our employees to thrive both personally and professionally. Our Values are foundational to who we are, what we do and how we act. When you join our team, youll experience a workplace that values you as an individual and invests in your future including coaching and mentoring, development opportunities and career pathways. We are interested in growth, investment and service excellence. We dont do micro-management we empower, support and innovate.When you join Citation Group, youll experience what its like working for an Employer of Choice weve been recognised 8 years running. Were big on flexible working and its benefits because we want our people to be successful and bring their best selves to work.We offer a variety of incentive programs throughout the year weve even offered a return trip to Bali! We offer all the Leaves; access up to 12 weeks of paid parental leave, community service and no one likes working on their birthday get an extra day off!Were in a big growth phase so if youre ready to thrive in a fast-paced and high-performing environment and be rewarded for it - we want you to join us on this exciting journey.Who are we?For over three decades, our purpose and commitment have remained the same; to help build safer, more sustainable, and successful businesses that power the Australian and New Zealand economies. Our friendly, talented and professional experts cover everything from HR advice, employment law, Safety and Migration solutions, HR software and ISO and NDIS certifications.Citation Group has grown rapidly over the past few years and has big ambitions for the future. With a UK parent company that is Private Equity backed, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.Want to know more about us visit our website www.citationgroup.com.auWhat will you be responsible for?Were looking for a pro-active and detail-oriented Salesforce Administrator to manage, customise, and support our Salesforce platform. Youll work closely with numerous stakeholders across the business to ensure our CRM supports the business processes, user experience, and strategic goals of the organisation.Key activities in this role will be:Maintain and administer Salesforce environments, including user setup, profiles, roles, permissions, queues, public groups, licenses and security settings.Create and manage custom objects, fields, page layouts and record types.Create and manage flows, validation rules, email alerts and email templates.Collaborate with internal teams to gather requirements and enhancements.Provide day-to-day user support and training for Salesforce users across departments.Manage integrations with third-party applications and tools.Stay up to date with Salesforce releases, features, and best practices.Assist in documenting processes, data flows, and configurations.Work with Salesforce partners and suppliers to implement new Salesforce applications and projects.Resolve flow & validation rule errors.What are we looking for?2+ years of hands-on experience as a Salesforce Administrator.Strong understanding of Salesforce architecture, configuration, and best practices.Experience with at least some of the following Salesforce applications and connectors like Field Service Lightning, Mulesoft, FormStack, PandaDocs, TaskRay, DataLoader and Form Assembly.Experience with out of the box Salesforce functions like Einstein Activity Capture, Einstein Conversation Insights and Sales Engagement.Proficiency with reports, dashboards, and data management tools (e.g., Data Loader, Data Import Wizard).Excellent communication and collaboration skills.Strong problem-solving skills.Experience with Office 365 applications.Salesforce Administrator certification(s) is desirable but not essential.Familiarity with Agile or project management tools like Asana.Next steps?Hit the Apply button with your updated CV.Applicants from recruitment agencies will not be considered. Applicants must have valid working rights for Australia on an unrestricted basis.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesProfessional Services, Technology, Information and Media, and Legal ServicesReferrals increase your chances of interviewing at Citation Group by 2xSign in to set job alerts for Salesforce Administrator roles.Sydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 4 days agoMillers Point, New South Wales, Australia 3 months agoSydney, New South Wales, Australia A$80,000.00-A$85,000.00 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 months agoSalesforce Nonprofit Functional ConsultantMillers Point, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 4 hours agoSalesforce Developer / Technical Consultant - Australian CitizenSydney, New South Wales, Australia 4 weeks agoParramatta, New South Wales, Australia 4 days agoSt Leonards, New South Wales, Australia 1 week agoSenior Salesforce Functional Consultant (NSW)Sydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$900.00-A$1,000.00 1 day agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 4 hours agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 4 days agoWere unlocking community knowledge in a new way. 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