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Press Tab to Move to Skip to Content LinkEstablished in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom''s of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill''s Science Diet and Hill''s Prescription Diet.Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.No Relocation Assistance OfferedJob Number#167712 - Melbourne, Victoria, AustraliaWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core valuesCaring, Inclusive, and Courageouswe foster a culture that inspires our people to achieve common goals. Together, let''s build a brighter, healthier future for all.OverviewAs an IT support Analyst, you will manage the desktop and technical support functions for WCS Prime100 and CP Malvern E office, ensuring seamless IT operations across both sites, you will also support other SP locations when required remotely.This role involves the direct management and support of desktop environments, contribution to IT project management, and oversight of ticketing and asset management processes in alignment with GIT protocols, and in collaboration with the IT Admin and IT Manager.You will also play an important role working with the plant systems team, management team as well as global/regional IT teams in supporting plant IT/OT infrastructure, local -regional IT projects and upgrade projects.Key Responsibilities:Manage desktop and end user technical support for multiple sitesProvide foundational support for Mac OS, networking, and basic server management skillsSupport desktop management initiatives and IT project tasksAdminister and maintain ticketing and asset management processes according to GIT proceduresDeliver fundamental troubleshooting for LAN , WAN and wireless networksAssist with management of mobile devices and printersApply strong understanding of Active Directory management principlesPartner with plant systems team and GIT teams in supporting plant systems and infrastructureParticipate and provide expertise to regional and global projects as requiredGuide software asset management practices locally and globally while maintaining close compliance with Colgate license policiesSupport IT compliance and backup initiativeSupport and maintain security initiatives, application management and compliance processKey Skills & Knowledge:Proficiency with Google Tools and Microsoft Windows platformProject Management capabilitiesIT/OT Network and MS Server OS basic knowledgeStrong analytical, troubleshooting, communication, documentation, and teamwork skillsEducation & Experience:Bachelor''s degree (preferred majors in Computer Science, Information Technology, Engineering or Business) or equivalentCertificate IV or Diploma in Information TechnologyMinimum 4 years experience in desktop, end user, or technical support roles.Our Commitment to InclusionOur journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.#LI-On-site #J-18808-Ljbffr