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Job Title


Customer Service | Project Coordinator


Company : Weeks Homes Pty


Location : Newcastle, New South Wales


Created : 2025-07-07


Job Type : Full Time


Job Description

Join the most recognised and respected residential home builder in NSWProvide support and assistance to our customers throughout the pre-construction process12 Month Contract based in our Thornton officeThe MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes bands) is not just in the new home building industry; we are in the business of delivering an unbeatable customer experience from beginning to end. From architecturally designed new homes to finance options, from multi-residential projects to investment properties, the MJH Group has grown and evolved to offer a range of building services which cater to diverse needs, goals and budgets. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way.We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1200 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia''s leading home builder.Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employeesOur perks and benefitsWe believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia''s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that''s why we offer a bundle of benefits:Discount on building a new home through our building brands (after qualifying period)12 weeks paid parental leave for primary carer/4 weeks'' for secondary carerDiscounted health insurance through nibIncome protection insuranceDiscounts on whitegoodsFitness PassportEmployee assistance programProfessional development and educational assistanceAttractive remunerationAnd so much more!About the opportunityThe Project Coordinator is an integral member of the operations team, reports to the Project Manager and is part of the Hunter Project delivery team. The key focus of this role is to guide and support our customers throughout the preconstruction process of building their new home to ensure a high-quality file is delivered to the construction team. More specifically, you will:Be responsible for working with and meeting with your allocated customers through their home building journeyBe the critical conduit between the client and the business, providing all customers with an unbeatable customer service experienceWork within a fast-paced energetic team, providing solutions to problemsSuccessfully manage multiple clients from Deposit through to Site Start, ensuring that plans and contract documents are accurate and available for client presentation meetingsEnsure all information is collated for other McDonald Jones Homes departments so that they can complete their works accuratelyComplete time critical administrative tasks and deadlinesAbout youYou will share a passion for our purpose to be Australia''s number one residential builder and be aligned to our core values. In addition, you will demonstrate:A commitment to providing all customers with a professional and unbeatable customer experiencePrevious experience is a customer service and support roleThe ability to work under pressure successfully managing multiple clients and prioritising workloadsIdeally some knowledge of the residential construction industry (building your own home etc)Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)Interested?The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.Apply today!If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button. To find out more about NEX Building Group go to nexbg.com.au or follow us on LinkedInOur Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes.Unlock job insightsSalary match Number of applicants Skills matchMcDonald Jones is one of Australias leading new home builders. Offering new homes and house and land packages.When Bill McDonald set out in 1987 to build a business that built peoples homes, he had no inkling that one day the company he had founded would become one of the most trusted and successful home builders in the country.But he would recognise the spirit that infuses every one of his companys employees to this day. That passion for helping people realise their dreams. An unswerving commitment to guiding others on a journey that generates a lifetime of memories.Our VisionWe want you to enjoy the journey of building your home as much as we do.We dont just put bricks on top of each other, hammer in a few nails and tighten a few bolts. Were in the business of creating the most important thing in peoples lives. Homes are more than functional. They become places where families laugh, grow, dream and sometimes shed a tear.McDonald Jones Homes is focused on building quality homes however we recognise that we are a service business and our success is determined by our ability to deliver outstanding value to our customers. We aim to provide each customer with a personalised, seamless experience designed to make building a new home an enjoyable and exciting process.Source: this is an extract from the companys own website.McDonald Jones is one of Australias leading new home builders. Offering new homes and house and land packages.When Bill McDonald set out in 1987 to build a business that built peoples homes, he had no inkling that one day the company he had founded would become one of the most trusted and successful home builders in the country.But he would recognise the spirit that infuses every one of his companys employees to this day. That passion for helping people realise their dreams. An unswerving commitment to guiding others on a journey that generates a lifetime of memories.Our VisionWe want you to enjoy the journey of building your home as much as we do.We dont just put bricks on top of each other, hammer in a few nails and tighten a few bolts. Were in the business of creating the most important thing in peoples lives. Homes are more than functional. They become places where families laugh, grow, dream and sometimes shed a tear.McDonald Jones Homes is focused on building quality homes however we recognise that we are a service business and our success is determined by our ability to deliver outstanding value to our customers. We aim to provide each customer with a personalised, seamless experience designed to make building a new home an enjoyable and exciting process.Source: this is an extract from the companys own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsExpressions Of Interest - Temporary AdministratorsGWG RecruitmentNewcastle, Newcastle, Maitland & Hunter NSW1d agoService AdministratorMLA Holdings Pty LtdBeresfield, Newcastle, Maitland & Hunter NSW3d agoCustomer Success RepresentativeAstaltyNewcastle, Newcastle, Maitland & Hunter NSW4d agoWhat can I earn as a Project Coordinator #J-18808-Ljbffr