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Job Title


Senior Sales Operations Analyst


Company : Klaviyo Inc.


Location : Sydney, New South Wales


Created : 2025-07-07


Job Type : Full Time


Job Description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description, we hope youll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Senior Sales Operations Analyst, APACLocation: Sydney, Australia (Hybrid; 3 days in office)Team: Go-to-Market Operations (GTM Ops) APAC Sales OperationsAbout the TeamSales Operations is a core pillar of Klaviyos global Go-to-Market Operations function. We design, build, and maintain the systems, processes, and insights our customer-facing teams rely on to accelerate revenue. In APAC, we partner closely with Sales, Partnerships, Marketing and Customer Success to achieve our revenue targets for the region by providing fact-based insights and recommendations. As Klaviyo continues its rapid expansion across the region and expands into new markets the APAC Sales Ops team plays a critical role in driving consistent forecasting, pipeline management, territory management, and operational rigor.About the RoleAs the Senior Sales Operations Analyst for APAC, you will own the analytics, processes, and reporting that empower our sales teams to exceed revenue targets. Youll join at an inflection pointhelping to build scalable frameworks in a hyper-growth environment, while shaping the future of the APAC organization. You are a hands-on analyst with an ability to distill complex data from Salesforce, Tableau and SQL into actionable insights. You thrive under tight deadlines, can juggle conflicting priorities, and are energized by partnering cross-functionally and working with colleagues in different regions to solve complex problems. Reporting to the Sales Operations Director (APAC), you will:Serve as the primary SalesOps business partner for Sales Directors and Sales Managers.Design and optimize territory models and coverage plans to support sellers across all market segments and sub-regions.Own regional management reporting including the weekly sales forecastProvide ad hoc analysis for managementBuild Salesforce dashboards and ad hoc analyses that track key sales metrics and support sales play execution.What Were Looking ForMinimum 3 Years of Relevant Experience:Proven track record in Sales Operations, Revenue Operations, RevOps, or management consultingideally within a high-growth B2B or SaaS environment.Advanced Analytics & Technical Skills:Proficiency modeling in Excel or Google SheetsProficiency with Salesforce or similar CMRs, with the ability to create reports and dashboardsProficiency in SQL, with the ability to extract, transform and analyze dataBusiness Acumen & Strategic Mindset:Comfortable translating raw data into concise, actionable recommendations that move the needle on revenue.Experience working with and empathy for commercial leadershipAbility to balance big picture (long-term scalability) with detail orientation (data integrity, report accuracy).Strong Communication & Stakeholder Management:Excellent verbal and written communicationable to present complex analyses to senior executivesDemonstrated ability to influence leaders and peers without direct authoritySkilled in building remote relationships across multiple time zonesProject Management & Execution:Highly organized self-starter with a bias for actionable to manage multiple initiatives and tight deadlines in a fast-paced environment.Experience with cross-functional projects from scoping through delivery, with clear documentation and status updates.Education & Certifications:Bachelors degree in Business, Finance, Economics, Data Analytics, or a related field (or equivalent experience).We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicants job-related skills, relevant experience, education or training, and work location.In addition to base salary, our total compensation package may include participation in the companys annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package.Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range in Local Currency:$104,000 $156,000 AUDGet to Know KlaviyoWere Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology were developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creatorsambitious and collaborative teammates who stay focused on our north star: delighting our customers. If youre ready to do the best work of your career, where youll be welcomed as your whole self from day one and supported with generous benefits, we hope youll join us.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Noticehere and here (FR). #J-18808-Ljbffr