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Customer Solutions Team Leader - North Sydney, NSWJoin to apply for the Customer Solutions Team Leader - North Sydney, NSW role at FCM Meetings & EventsCustomer Solutions Team Leader - North Sydney, NSW1 day ago Be among the first 25 applicantsJoin to apply for the Customer Solutions Team Leader - North Sydney, NSW role at FCM Meetings & EventsGet AI-powered advice on this job and more exclusive features.At FCM Meetings and Events we have an elevated focus on strategy, content and technology. Its all backed by the global strength and security of Flight Centre Travel Groups (FCTG) flagship corporate travel brand FCM Travel. When you combine the talent, tech, global reach of our blended brand as well as the amazing ability of our people to think differently the result is a meetings and events company LIKE NO OTHER.The Customer Solutions Team Leader plays a critical role in leading the Customer Solutions Team and supporting the sales and account management functions. By delivering and supporting the team to create accurate, efficient, creative, innovative and aspirational programs that enhance customer satisfaction and maximise our conversion of the events, group travel and venue finder opportunities.What you will be doing:Lead and motivate the team by delegating tasks, providing coaching, fostering collaboration, and driving accountability to achieve organisational goalsContribute to the customer solutions strategyDeveloping client and supplier relationshipsEnsuring successful delivery of RFPs and quotations including research, accurate and compelling contentSupport in the proposal build stages and budget creationSupplier engagement, innovation and negotiationWhat you will bring to the role:Experience in events industry/group travel industry in Operations and Account ManagementA desire to move into a key leadership roleSound knowledge of procurement, product and market trends and negotiating skillsTechnical proficiency with CRM and data analysisHigh proficiency in MS OfficeAbility to juggle multiple projects and deadlinesWhats in it for you?Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Ltd Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilityDevelopment:Individualised Learning & Development pathway optionsAccess to ''LinkedIn Learning'' for ongoing skills development: over 24,500 courses in over 20 languagesExclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australias leading retailers,health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and moreBrightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from withinCorporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health:Support and Employee Assistance Program for staff and familySocial:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave#MTEVSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesTravel ArrangementsReferrals increase your chances of interviewing at FCM Meetings & Events by 2xGet notified about new Customer Team Lead jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia A$100,000.00-A$110,000.00 6 days agoSydney, New South Wales, Australia 3 weeks agoParramatta, New South Wales, Australia A$60.00-A$70.00 1 week agoSydney, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 1 day agoCall Centre Team Leader (Australia-based, Offshore Oversight)Sydney, New South Wales, Australia 2 weeks agoHarris Park, New South Wales, Australia 1 day agoNorth Ryde, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoNorth Sydney, New South Wales, Australia A$90,000.00-A$110,000.00 2 weeks agoSydney, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 15 hours agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$90,000.00-A$120,000.00 4 weeks agoMillers Point, New South Wales, Australia 3 hours agoUltimo, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 days agoRooty Hill, New South Wales, Australia 5 hours agoSydney, New South Wales, Australia 3 days agoSenior Customer Success Manager - Enterprise (Retail / Hospitality)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 6 days agoWere unlocking community knowledge in a new way. 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