Job Title

Be the vital first point of contact in a fast-paced hospital settingkeeping clinics running smoothly and patients supported every step of the wayEmployment Type: Temporary Full Time Until March 2026Position Classification: Administration Officer Level 2Remuneration: $64,046.06 - $66,170.25 + 11.5% Super + Salary PackagingHours Per Week: 38Requisition ID: REQ584197Closing Date: Sunday 29th June 2025Location: John Hunter Hospital | Awabakal LandWhilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.About The Role JHH Outpatients ClinicsYou will be part of the dynamic team supporting the large and fast-paced Outpatients service at John Hunter Hospital. This service provides critical administrative and clerical support to a wide range of outpatient specialties. Shifts may be scheduled anytime between 6:00 AM and 6:00 PM, requiring flexibility and reliability.Key ResponsibilitiesPatient Arrival: Greet and process patients upon arrival, ensuring accurate check-in procedures.Appointment Booking: Schedule follow-up appointments in line with clinical instructions and availability.Clinic Preparation: Complete pre-clinic administrative tasks, such as managing patient files, updating records, and preparing documentation for clinicians.Multitasking: Work efficiently under pressure during busy clinic hours while maintaining a professional and compassionate demeanour.About YouA high level of reliability and professionalismExceptional verbal and written communication skillsA strong commitment to providing excellent customer service in a fast-paced clinical environmentProficiency in computer systems and the ability to quickly learn and retain new informationA professional and courteous telephone mannerA solid background in customer service rolesA flexible and adaptive approach to changing priorities and workflowsThe ability to establish and maintain collaborative and respectful working relationships with colleagues at all levels of the organisationAn eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.BenefitsHunter New England Local Health District (HNELHD) is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry we provide a range of public health services to the Hunter, New England and Lower Mid North Coast. Being the largest employer in the region we can offer salary packaging options, educational opportunities and support from a broad network of health professionals. With CORE Values of Collaboration, Openness, Respect and Empowerment your professional life is provided every opportunity to succeed and develop in your chosen profession. Working with HNE Health gives you access to a great range of benefits:Sustainable Healthcare: Together towards zero4 weeks annual leave (pro-rata for part-time employees)Superannuation contributionsSalary packaging optionsFitness PassportEmployee Assistance Program (EAP) for staff and family membersNeed more information?Click here for the Position DescriptionFind out more about applying for this positionFor role related queries or questions contact Jessica King jessica.king4@health.nsw.gov.auApplicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.Information For ApplicantsApplicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.Connect with us on FacebookandLinkedIn! #J-18808-Ljbffr