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Job Title


Customer Success Account Manager


Company : Greenhouse Software


Location : Sydney, New South Wales


Created : 2025-07-07


Job Type : Full Time


Job Description

Join to apply for the Customer Success Account Manager role at Greenhouse SoftwareJoin to apply for the Customer Success Account Manager role at Greenhouse SoftwareOur mission at Greenhouse is to make every company great at hiring so we go to great lengths to hire great people because we believe that theyre the foundation of our success. At Greenhouse, youll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire.Join us to do the best work of your career, solving meaningful problems with remarkable teams.Deel is hiring a Customer Success Account Manager to provide services to Greenhouse as its Employer of Record (more information here).Greenhouse is the worlds fastest-growing enterprise talent acquisition suite and the person in this role will continue to drive our expansion in APAC. The CSAM is responsible for customer retention, growth & expansion opportunities, and continued product adoption and optimisation. This role will partner with our customers to help them drive and adopt talent acquisition and recruiting best practices within their organisations.This position is an individual contributor role reporting to the Senior Manager, Enterprise Customer Success.Who Will Love This JobA strategic hunter - you thrive in a dynamic environment, and clearly see the full picture of an account, always recommending the best solution for both customers and Greenhouse that ultimately drives revenueA collaborative teammate you thrive on working with a team of cross-functional partners (Technical Support, Technical Account Management, Professional Services, Product) through key engagements and customer achievementsAn educator you''re a coach to customers on structured hiring practices, workflows, and Greenhouse''s product suiteA problem solver - youre not afraid to test, iterate, and chip in ideas when it comes to solutions; you roll with the punches and can adapt, but are excited to be a part of the fixWhat Youll DoManage a book of Mid-market customers in the ANZ regionBe responsible for renewals and expansionBe a hiring coach and strategic partner to our customersEstablish relationships high and wide throughout our customers organisationsCommunicate critical customer concerns and opportunities internallyYou should haveCustomer-facing experienceBackground in Customer Success, Account Management or Talent AcquisitionBy applying for this role, you warrant that you have the right to lawfully work in Australia. If you do not have the right to work in Australia, Deel reserves the right to rescind or terminate its offer of employment at any time. Deel also may request evidence of your right to lawfully work in Australia.Who We AreAt Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program thats committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. Were proud to have built an award-winning culture thats been recognized as Fortunes Best Places to Work and Inc.s Best Workplaces multiple years in a row.Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to accommodations@greenhouse.io.Emails about job opportunities at Greenhouse Software are only offered by employees with @greenhouse.io email addresses. See this page on our website if you suspect a phishing scam.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Greenhouse Software by 2xGet notified about new Account Manager jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 days agoKey Account Manager ANZ - Food & Beverage (B2B)Lane Cove, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoSenior Account Executive, Afterpay (Media Network)Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 hour agoKey Account Manager, Neuroscience - NSW (North West)Sydney, New South Wales, Australia 4 days agoRegional Sales Manager (Cybersecurity, Sydney)Senior Brand Manager - Healthcare / Rx / Scale UpSydney, New South Wales, Australia 2 months agoEnterprise Implementation & Success ManagerSydney, New South Wales, Australia 5 months agoLead Product Manager - (Remote/Hybrid - Sydney, Australia)Sydney, New South Wales, Australia 7 hours agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia $17,000 - $25,000 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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