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Company DescriptionWhy work for Accor?We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accors limitless possibilities.Discover the life that awaits you at Accor. Visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSOur commitment to Diversity & Inclusion:We are an inclusive company, aiming to attract, recruit, and promote diverse talent. We encourage opportunities within our community to adapt and develop our processes to embrace others.Job DescriptionWhat you will be doing:As Assistant Reservations Manager, you will assist in managing the daily operations and specific shifts within the Reservations team, ensuring the success of our operation.You will drive business to our properties to increase occupancy levels, provide exceptional customer service, and ensure staff are well-trained and performing at their best.Your experience and skills include:1 to 2 years in a supervisory role, preferably in a hotel or resort environment.Experience managing the Groups segment (Business & Leisure), including strategy implementation and quotations.Experience with systems such as Opera Cloud, Excel, and Microsoft Office.Experience with a hotel loyalty program is an asset.Availability to work varied shifts, including weekends and public holidays, as per business needs.Additional InformationOur HotelThe Novotel & ibis Styles Melbourne Airport is a new dual-branded, 464-room hotel about to celebrate its first anniversary on 1 July 2025!The Novotel Melbourne Airport has 248 rooms, and ibis Styles Melbourne Airport has 216 rooms. It is located just steps from Terminal 4, Melbourne Airport. Guests can enjoy access to a fitness centre, conference rooms, pool, co-working space, and various food & beverage venues: Boccata, Small Holdings, and Amber State, forming the hub of the mixed-use precinct.This is a community hub supporting the airport community as a place to gather and socialize for travelers and workers in the airport precinct.What is in it for you?Learning programs through our Learn your Way Academy platforms, ongoing training, and development opportunities (self-paced, virtual webinars, face-to-face).ALL Heartist, an employee benefit card offering discounts on accommodation, food, and beverages at Accor properties worldwide.Complimentary parking.Mental health and well-being support initiatives.Access to our Employee Assistance Program. #J-18808-Ljbffr