Job Title

Ventia has been a strategic partner to NBN Co since 2010, delivering end-to-end services, including design, construction, on-demand deployment, field services, and network operations and assurance.The scope encompasses network assurance, service assurance, customer connections, service activation and other associated programs across all nbn Fixed Line technologies, including aerial infrastructure.Whats on OfferWork with a leading telecommunications company at the forefront of network innovation.Access to a variety of Health and Wellness initiatives - including the EAP, Ventia''s Healthy Minds program and Healthy Bodies programEmployee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and moreA flexible, supportive and inclusive work environment where you matterCareer stability and development opportunitiesHigh safety culture keeping our people and the public safeAbout the RoleThe team are looking for an experienced Project Coordinator, to manage and coordinate the dynamic work orders and Complex resources to ensure priorities are met, across Queensland or New South Wales.With a hybrid working environment, our main teams are based in Brisbane: West End or Stapylton, Sydney: Parramatta, Pacific Highway or Wetherill Park.The Project Coordinator will ensure all service level agreements and key performance indicators are met, from dispatch of work order to its successful closure.Key responsibilities will include, but not limited to:Responsible for the scheduling, assignment & dispatch of all new work items within 24hours of received date/time.End to end Jeopardy management (Assigned to Complete) in collaboration with all stakeholders.Direct liaison with field personnel and field supervisory personnel as and when required.The prompt response to all customer enquires and escalations in all communication channels used by nbn. Including but not limited to Work Management Systems, MS Teams, Calls & emails etc.Ensuring the compliance in all Ventia systems, procedures, and policies to achieve desired outcomes in the day-to-day management of our Aerial Program works.Assist with the delivery of training of new team members.Required Skills and Experience:Experience within the telecommunications industry (Specifically nbn) highly regardedExperience managing to strict KPISExperience managing multiple tickets of workExcellent communication skills, with an ability to communicate effectively with internal and external stakeholders and develop positive relationships.A dedicated approach to safety, environmental protection, quality and training.The ability to develop a strong team environment through open and honest communication.Understanding of the aerial network, the asset owners and there compliance requirements.About VentiaVentia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.DiversityVentia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.How to ApplyPlease click on the link below to submit your cover letter and resume.Position Reference Number: 163000About the companyVentia is one of the largest essential services providers in Australia and New Zealand. We are proud to provide the services that keep infrastructure working for our communities.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr