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Senior Manager Sales Process & OptimisationJoin to apply for the Senior Manager Sales Process & Optimisation role at Auto & General AustraliaSenior Manager Sales Process & Optimisation1 day ago Be among the first 25 applicantsJoin to apply for the Senior Manager Sales Process & Optimisation role at Auto & General AustraliaPurpose of the Role:As our new Senior Manager Sales Process & Optimisation, you will oversee the development and execution of enablement initiatives across the sales journey. You will work with a team of Sales Leader and Consultants to achieve sales, compliance and customer satisfaction goals.Brief DescriptionPurpose of the Role:As our new Senior Manager Sales Process & Optimisation, you will oversee the development and execution of enablement initiatives across the sales journey. You will work with a team of Sales Leader and Consultants to achieve sales, compliance and customer satisfaction goals.You WillProvide leadership & decision-making capability to Sales resources involved in any number of projects within the department, division and Company, ensure these are being optimally utilised and appropriate skills are developedCoach and retain a suitably qualified and experienced sales project teams by driving a consistent and persistent approach to people developmentContribute to the planning and implementation of contact centre strategies and operations; monitoring system performance with an ongoing improvement strategy to ensure best practise is optimalMaintain & improve contact centre operation by identifying and resolving problems, preparing and completing action plans and analysis, managing system and process improvement and quality assurance programsAccomplish organisation goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments and creating a high-performance culture which embraces changeIdentify and report potential risks or inadequate controls related to compliance or operational risks while championing a culture of risk & complianceKnowledge And ExperienceExcellent people leadership, influential, coaching and development skillsDemonstrated understanding of the legislative, regulatory and compliance obligations required to operate in the Financial Services Regulatory (FSR) environmentAbility to think strategically in developing client-based business opportunitiesHigh level Project Management experience and ability to deliver results to agreed timeframesExperience and knowledge of a robust sales and customer service processExcellent communication skills and able to build strong working relationships and work collaborativelyAbility to multi-task & prioritise in a fast paced, high-pressure environment and analytical with excellent problem-solving skillsAbility to follow through on promises, and able to identify improvements in practices & processes and make recommendations for changeOur PerksLocation North Lakes: This role is based at our North Lakes office. Save the long commute to Brisbane and work for a growing company close to home and within walking distance to some of the north sides best retail outlets, restaurants and other amenities. Kawana - This role is based at our Kawana office. Housed on the sunny coast and close to local retail, restaurants and other amenities, we enjoy views across Kawana Lake and were only five minutes from the closest beach. If you love the water and coastal life, this is the perfect place for you. This is an on-site role.Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.Options for leave - life happens, so weve got volunteer days, an additional paid ME day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.Grow with us - weve got learning and professional development opportunities to suit everyone.Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that youre passionate about.Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.Celebrate the wins - we love sharing our successes and celebrating together - join us and youve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.Access to A&Gs employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.About UsAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.Were excited about the future and were always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australias best insurer! If this sounds like you, apply today.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesInsuranceReferrals increase your chances of interviewing at Auto & General Australia by 2xGet notified about new Manager of Sales jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 2 months agoBrisbane, Queensland, Australia 1 week agoRocklea, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 5 days agoRegional Sales Manager, Service Operations - Australia EastBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane North Territory Manager - RemoteWillawong, Queensland, Australia 2 weeks agoCadbury Territory Manager - Cairns NorthBrisbane, Queensland, Australia 5 days agoEast Brisbane, Queensland, Australia 1 month agoTerritory Manager - Neuromodulation - Brisbane MetroBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 2 days agoSalisbury, Queensland, Australia 2 weeks agoTerritory Manager, Advanced Surgical TechnologiesBrisbane, Queensland, Australia 1 month agoSalisbury, Queensland, Australia 2 weeks agoTerritory Manager Trauma - Brisbane SouthBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia A$110,000.00-A$125,000.00 1 week agoBrisbane, Queensland, Australia 1 week agoTerritory Manager Bne North, Sunshine Coast, Wide Bay, North QLDMorningside, Queensland, Australia 2 weeks agoManager Sales and Service Excellence - Queensland RegionalBrisbane, Queensland, Australia 1 week agoWillawong, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 6 days agoTerritory Manager / Senior Territory Manager Neuromodulation QLDBrisbane, Queensland, Australia A$110,000.00-A$130,000.00 5 days agoBrisbane, Queensland, Australia 9 hours agoBeenleigh, Queensland, Australia 2 weeks agoPolitix - Store Manager - Garden City - QLDBrisbane, Queensland, Australia 3 weeks agoMurarrie, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoCarina Heights, Queensland, Australia 3 months agoUpper Mount Gravatt, Queensland, Australia 1 week agoFortitude Valley, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 day agoBrisbane City, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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