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2 weeks ago Be among the first 25 applicantsMake a difference as a Motor Claims ConsultantWFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) were one of Australias leading rural, business insurers, who still believe in friendly, personal service.Your RoleWere looking for multiple Motor Claims Consultants to join our WFI claims teams across Australia on a full-time, permanent basis. Your main objective will be to support customers and stakeholders through the motor claims process. This includes juggling a high volume of inbound calls and correspondence from customers and authorised representatives.Commencing, Monday, 4 August 2025, youll begin with a comprehensive, fully paid induction at one of the following two IAG offices Dharug Country (Parramatta) and Naarm (Melbourne CBD). After a minimum of 3 months in the office you may be eligible for a hybrid role allowing work from home within the business requirements. Youll work Monday to Friday with shifts between 8:30am 5:00pm local time.Please note: To work from home, youll need high speed internet connection, and a private home office set up.About YouYoull thrive in a fast-paced, inbound call centre environment. Youre empathetic, resilient, and confident in your communication. Youll also bring:Strong customer service and conflict resolution skillsAbility to prioritise and manage time under pressureIntermediate computer literacy and troubleshooting abilityExcellent attention to detailJoining WFIyoull have access to a raft of benefits from across the Group:Boosted superannuation with 13% as standardUp to 50% off personal insurance, including home and motor insurance5 myLeave days per year on top of annual leaveDedicated career growth programs, including the award-winning IAG AcademyAward-winning recognition and reward program*Employment type eligibility criteria applyAbout UsAs part of IAG you''ll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise.We''re ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.Were ready for you. Apply today.Learn more about who IAG is here.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Administrative, and General BusinessIndustriesInsuranceReferrals increase your chances of interviewing at IAG by 2xMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoExpression of Interest - Claims Service Consultant 2025Expression of Interest - Senior Claims Service Consultant 2025Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoDoncaster, Victoria, Australia 3 weeks agoSenior Claims Service Consultant LiabilitySenior Claims Specialist - Workers CompensationMelbourne, Victoria, Australia 3 days agoDeath Claims Technical Leader/SpecialistMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 11 hours agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr